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My phone keeps on switching to offline mode and isn't recognising the sim sometimes (please note this is after a dropped my phone on the floor). Model is Nokia N73. Switching my phone on and off sometimes prompts if i wish to continue working in offline mode - to which i reply no and phone works fine again. Is there a way i can access the offline/online mode from the menus?

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It would appear that the problem lie with the SIM card - my phone could no longer read the SIM and therefore only the offline mode was available. I tried my SIM in a different phone and it couldn't be read either. I replaced my SIM with a pay-as-you-go SIM and the phone was working perfectly well again.

I will be speaking to O2 to identify the problem with my SIM.

Posted on Sep 15, 2008

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