Question about Computers & Internet
If your satellite is one of computer models that displays a "Password =" prompt when the computer is turned on, even though no power-on password has been set then you'll need to take your computer to one of the Toshiba Authorized Service Providers. If your computer model is included on the list on this link Toshiba BIOS password issue then you can have the password reset free of charge. You might want to call their support line at 1-800-457-7777 or just go straight to any Toshiba ASP and have them reset it. Just make sure that you update your BIOS as soon as it gets fixed as this may happen again.
Posted on Sep 17, 2008
Hi\r\nmy laptop TOSHIBA A200-1M4 WAS STOLEN YESTERDAY AND IT WAS PROTECTED WITH PASSWORD
DOES THE THEIF CAN OPEN IT?
PLEASE TELL ME?
Posted on Jan 02, 2010
"Take it to an authorized service center" is a BS answer - or, at best, it's quoting a press release. What magic trick do they use at this imaginary service center? Pull the battery? Go to recovery console and rewrite a file? Re-set a jumper? Come on - get real. What do they DO at the "service center?" THAT's the solution, not taking it there.
Posted on Sep 27, 2009
Assuming that you dont know the old password: What password is it? If it is a HDD password, im sorry my friend, theres no solution except replacing the hard drive. If it is a BIOS password, u need to bring it to Toshiba's nearest service center. You can check support.toshiba.com for the nearest one. Pls check this link http://www.csdsupport.toshiba.com/tais/csd/support/cgi-bin/lov_main.cgi to identify if there will be a charge or none. If it a windows logon password, for xp, u need to log in as an administrator to remove password for ur log in. If there is no other account that can be used to login as administartor, then u need to install again windows, using the TOSHIBA RECOVERY DISK. For windows vista, in the absence of alternate accont to log on, look for reset password option and answer the security question. U can also try to go to safe mode and let see if it will works. If no go, use also the TOSHIBA RECOVERY DISK to reinstall OS.
Posted on Sep 17, 2008
yes there is, you will need to get someone who can put the laptop apart for you, if you don't know how. they will need to remove the cmos batt and leave it out over night and then put it all back together the next day. that will flash your cmos back to factory settings. other then that you will need to replace the bios chip on the mainboard and that can be very hard to do
Posted on Sep 12, 2009
for removing the password,
you have to open the memory cover and remove the two RAM s,
after that remove a black or whit plastic film depending on your model, you will loacte for B500 marqued ( XXX ) or J1 you have at least short
the two point with a flat screwdriver and put the upper memory and power on the laptop will holding the screew driver till you see the toshiba screen, if it doen't work just try again. it works 100%
Posted on Jun 24, 2010
If you know the current password, use it to enter BIOS SETUP.
Then, type a "blank" ("space-bar") as the "new" password.
If you don't know the current password, you're stuck;
this is a "security" feature to prevent a stolen laptop from being used by the thief.
Posted on May 27, 2009
try checking out this link
this will resolve the issue. the good news is they are aware of it. the bad news. you gotta send in your unit to be serviced.
Posted on Jul 23, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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