Question about Dell 725 InkJet Printer

1 Answer

Laptop doesn't recognise printer

The printer was working on desktop comp (xp), but laptop (business vista) won't recognise dell 725 - I have drivers and utilities CD ???
Thanks.

Posted by on

  • pow210 Sep 14, 2008

    This is what happened ; "the folder you specified doesn't contain a compatible software driver for your device. If the foldercontains a driver, make sure it is designed to work with Windows for 32 - bit systems."



    Cheers.

  • pow210 Sep 14, 2008

    Have tried to download three times and always comes up; Auto Diagnostics -error.



    Cheers

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  • Dell Master
  • 19,396 Answers

Follow instructions below,

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Install printer drivers from CD or from download.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note some peinter does not work on Vista

Posted on Sep 14, 2008

  • Ginko
    Ginko Sep 14, 2008

    You need to start a driver installer. If you cannot start the driver from cd, then download the driver.

    Here is the link.




    Note that some printer does not work on Vista.

    Click here: DRIVERS & DOWNLOADS -- Lexmark


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