Question about Sony Cyber-shot DSC-W30 Digital Camera

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Sony Cyber-shot DSC-W30 Digital Camera Problem

My Sony camera W30 was working fine but suddenly from yesterday I found that when you switch on the camera it displays access and it asks to switch off and on the camera and at the same time the lens goes in and out but the lens does not come to its normal position when it is turned on. as it was doing in working condition. Kindly help to resolve this issue.

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Subramanian

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I had the same problem. This happened because the lenses is jammed and these always happened when u droop the camera or press power button while the camera in it’s carry case or even on ur pocket which led to an obstruction of the lenses to extend probably. In my case my son put his hand on the lens and stopped it from extending.
The solution is try to tape the camera gently with the palm of ur hand, may be some dust is the cause, If it did not work take it to the service, I highly recommend that you should go to the agent, and u should know that it’s only repair of the lenses u don’t need to replace the lenses. I went to some one to fix the problem and he said that “it’s need a new lenses but when I emailed the agent of sony they called me immediately next day and asked me to go to there service and they make it for me for free because it was in the warranty period.
I hope this help, and I’m sorry for my bad English.
Please have a nice time

Posted on Sep 15, 2008

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