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Well I had the exact same problem with a C3180 bought in the USA and I moved to France. I called the HP tech support and after I bought 5 brand new cartridges upon their recommendation we haven't been able to print the 10 tap test page
I recommend that you try doing that before you call them otherwise you will be wasting your time
To print the 10 tap test page you need to press simultaneously CANCEL and START COLOR COPY. I couldn't print the 10 tap test page because the printer will not recognize the cartridges bought in France (START COLOR COPY and START BLACK COPY blinking + E in front of COPIES)
If somebody knows an alternate method to print the 10 tap test page, please share it as this is the blocking point with HP support
I would definitely start by printing a self-test page. With your model press and hold the Cancel button and then press the Start Color Copy button and then release both buttons. When this page comes out you should be able to identify the 4 different color sections...black, cyan, magenta and yellow. If any of these seperate areas are choppy or non-existant, you need to replace your cartridge. Here is a link that will show you examples of what you should/shouldn't see on the self-test report.
Altho the cartridge is new, you may have used all of the ink of one color. Pictures take an enormous amount of ink to print and all three primary colors are used to create the hues and colors indicated on the picture. Try a new color cartridge and see if that works.
My solution would be stop typing in caps so I won't hesitate to help you, but my solution is to just buy the ink cartridges or get an old, black only printer instead of a $120.00 HP All-In-One c3180. I have one and I cant use it for some reason, but I'm trying to get it to work desperately...
I just got off the HP help line. After changing my black ink cartridge a test page was printing each time I turned the machine on. This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink. I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty. It turns out that you cant do it. HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings. And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer. The printer was inexpensive sure, but I'm paying for it in wasted ink.