Question about Sony VAIO RB30C (VGCRB30) PC Desktop

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Dvd will not play movies

Hi there my vgc-rb30 will not play dvds. It does play cd on it but once I try to play a dvd it wont. I sounds like it wants to start but it does not. I tried the spray cleaner, the cd cleaning kit but nothing helps. I thought I had removed the windvd so I downloaded it again but nothing. You can hear it is turning inside and the dvd is in a diffrent position. Please help

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  • viva0105 Sep 14, 2008

    Thanx AndrewWro for the quick response. Unfortunately no the system does not display anything. Also I have to admit I have not only used factory dvds but also self made ones.I am sorry for the dumb question but what is a drive and where do I get one. I purchased the product at Conns and would rather not go there again. Also I am trying a cd on the dvd slot and it does function am also trying a dvd again I hear it spinning but you also hear like a needle for lack of a better word kind of scratching is that normal? Neighbor advised to remove the outer box of the server good idea or not for someone not to familiar with this?

  • viva0105 Sep 17, 2008

    Once again thanx AndrewWro I am going to try this myself. I"ll open it and take it from there. You never know I might just be the the computer repair wiz or "GURU" I thought I could be. Once again Thank you. I"ll post if I succeded

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I'm assuming the system says that there is no disc and you've tried factory DVDs (self made ones can have intermittent results on different burners).

If that is the case, this is probably a problem with the drive's DVD laser. There are two different lasers in most (probably all) combo drives. One for CDs and one for DVDs. You need a new drive.

Posted on Sep 14, 2008

  • AndrewWro Sep 15, 2008

    The drive is a the CD/DVD drive in your computer. I found a computer like yours on Amazon and is says you have a Dual Layer multi-format CD/DVD drive.

    This part is really easy to replace but I get the impression that you might be uncomfortable doing it. I would recommend that you bring the computer to a shop. It shouldn't cost too much (less than $100 and more like $50-$75).

    If you want to do it your self, figure out how to open your case. Typically in modern computers, one side will slide off towards the back and then the front bezel (all the plastic) on the front will pop off. You don't always have to remove the front but sometimes you do. You will see the DVD drive exposed.

    That a look at the drive (where you put the DVD). It will have a power connector (red,black, yellow, white wires - or some combination) and one other cable. If it is flat and about 2" wide, this is PATA. If it is about 1/2 wide it is SATA. Given the age of you computer, I'd bet money on PATA. Newegg is a reputable computer parts retailer just order this drive at $27 and swap it with your old one (typically 4 screws but sometimes special attachments). If it's SATA just do a search for DVD SATA and look for a drive with high marks that has a + and a - in front of RW. Good Luck.


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