Question about Washing Machines
My wife lost her wedding rings yesterday. We found her wedding band in our HE2 front load washer, but not her engagement ring. I checked the dryer (the HE2 dryer that matches the washer), but no ring. Looking at the washer, it seems very possible the ring could have slipped through the gap between the bellows and drum.
If the ring did slip through that gap, is it possible for the ring to be still inside the washing machine. Our fear is that the ring got sucked through the drain hose and is lost for good. Is there any place I can easily check to look for the ring. I've scheduled a Sears repairman to come out next week, but I'd rather get it myself and save money on the repair bill. We haven't done a load of laundry since the ring was lost.
Thanks so much for these 2 posts. I had thought I lost my ring in my Kenmore He2 as well, but didn't know where it would be able to fit through to get out of the drum. After 2 months of hoping it would turn up, and many wash cycles later, we checked the drain plug & there it was!
Posted on Feb 10, 2010
7/29/09 I had the similar problem. I accidently left my ring in my pants while washing them in our Kenmore He2 Plus front load washer. Thanks to this posting, I was able to find my ring. To begin I couldn't find my manual and it's not any easy task to find it online.
Instead of calling the repairman, I decided to take it step by step before deciding to call. I searched inside and everywhere possible that I could without using a wrench or any kind of tool. I then saw this posting and read the part about opening up the bottom kickplate where the drain plug is located.
Bingo!!! The kick plate is in front of the washer below the door. There are 3 screws located at the very bottom. You can either have someone lift back so you can get to the screws or you can do what I did, which was to use a thin tool box to hold it up. Once you get the 3 screws off the bottom cover or kickplate basically comes off by itself. There you will see the big drain plug. The plug is very tight, so it might take you awhile to open it up. Make sure you have a small bucket to catch the water that might come out, which I did. Lucky for me, I forgot to drain my washer before I started all of this. When I removed the plug I found that it had a little tray attached to catch anything that might plug the hoses up. There it was, my ring was there with a dime. Looking at my ring closely, I could see the damage the washer caused to it. It had dents and scratches, bottom line I did not lose it and my wife is not mad at me.
After finding the ring, I plugged the drain back up. Replaced the cover and 3 screws and that was it. Problem solved. No need for a repairman. Also, make sure you unplug the power.
Posted on Jul 30, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 15, 2016 | Kenmore Washing Machines
Jan 05, 2016 | Washing Machines
Dec 06, 2015 | Kenmore HE2 Plus Front Load Washer
Jul 17, 2010 | Kenmore HE2 Plus Front Load Washer
May 05, 2010 | Kenmore HE2 Plus Front Load Washer
Jun 13, 2009 | Kenmore Elite 45986 Front Load Washer
Apr 27, 2009 | Kenmore HE2 Plus Front Load Washer
Jul 01, 2008 | Kenmore 46462 Front Load Washer
1,589 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: