To solve this problem, I unplugged the power cord then use a knife to open the DVD door from the top down. On the left side under the DVD tray is a small white gear. Use a knife or small screw driver and turn the gear toward the right (counter clockwise). The tray will start to open. You should be able to pull the tray out and remove the disk.
To solve this problem, I unplugged the power cord then use a knife to
open the DVD door from the top down. On the left side under the DVD
tray is a small white gear. Use a knife or small screw driver and turn
the gear toward the right (counter clockwise). The tray will start to
open. You should be able to pull the tray out and remove the disk.
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Smoe DVD and CD players have a very small pin hole near the disc tray where you can push in a straightened paperclip or toothpick. This manually opens the tray a short distance to enable you to pull it out the rest of the way. This can be done while the power is off.
Failing this, if you are minimally technical minded, remove the cable plug form the powerpoint and remove the top cover of the player and wind the tray out using one of the small gear wheels.
You must remove the power cord to avoid electrocution.
Otherwise you take it to the nearest repairer. It is likely to happen again so it is probably worth your while to take to the repairer anyway.
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