Question about Compaq Presario 5000 PC Desktop

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Please help i cannot get online my service provider said i need my interfaace # it is a compaq presario 5000 model #5321sr s/n 2h1bjjydtddoyt

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  • dennis_gruba Sep 14, 2008

    i cannot get online my service provider said i need my interfaace # it
    is a compaq presario 5000 model #5321sr s/n 2h1bjjydtddoyt

  • Jeff Strader
    Jeff Strader May 11, 2010

    What make and model of computer are you trying to connect ? Who is your internet service provider?

    Note: If my provider could not walk me through set-up, i would switch providers.

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First check to see if you have an IIS connection. To do this you must go to start menu>add or remove programs>add/remove windows components>internet information services (IIS). If its not checked then check mark the box and press next. Another might be that its working offline which is located in the tools menu. If you can get the hp site for compaq then download the network driver into a flash drive or cd then your in luck because you can install it in the compaq. Here's a link hope it helps good luck http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=93214&lang=en

Posted on Nov 07, 2008

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