Question about LG WM-2277HW Front Load Washer

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My washer smells like poop!? why

Why does my washer stink and what do I do about it????

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  • Anonymous Sep 18, 2008

    I have had the problem since I purchased it (about 45 days after buying the washer and dryer). I would not recommend LG to anyone. I have tried everything that has been recommended by LG and nothing seems to work. My family has thrown away so many clothes and towels that I could purchase a top loader and be much happier. In fact, I had a whirlpool top loader for over 20 years when it broke down and was talked into the front loader. Biggest mistake my husband and I ever made. Who wants to have to do regular maintenance on equipmnent that for the cost should work as good as the top loaders do. Save yourself from a big headache. Don't purchase the machine to begin with.

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As you may well know in Europe we have been using front loaders almost exclusively for 15-20 years now. New European machines now only have one fill valve (which is cold) because the machine heaters are so efficient it is greener not to have a hot fill. Generally as a result, machines have a build up of 'soap scum' within the soap box, outer drum and fill and emptying pipes. Bacteria including e-coli builds up within the machine and so manufacturers recommend a boil wash with bleach only every three months. To save yourself money a cap full of white vinegar poured directly into the drum followed by a boil wash does exactly the same job and is a greener alternative. The soap box can be easily removed and washed out by hand.

Posted on May 07, 2009

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Here is the reasons why it smells and some facts about how to address it..

McClatchy-Chicago Tribune Newspapers
September 12, 2008
By John Ewoldt



Appliance repairman Paul Flynn of Savage, Minn., was getting calls from customers suffering allergic reactions to their foul-smelling front-loading washing machines. During nearly every $150 service call, Flynn found mold and mildew inside the inner tub.

Flynn got to thinking about his experience cleaning metal lathes and kitchen grills in the Navy, and in 2002 started working to perfect a granular, citrus-based product for washers. Since last year, Flynn has been selling SmellyWasher online, filling 75 to 100 orders a day for shipments worldwide. He's sold about 20,000 of the $16 bottles, enough to quit his job as a repairman.

But besides selling a product, Flynn also educates consumers about solving the problem before it occurs at his Web site, SmellyWasher.com.

"The whole reason this problem exists is the fault of the detergent manufacturers," Flynn said. "They tell us to use too much of their detergents."

Consumers who own front-loading washing machines should use only about one-quarter of the recommended amount of high-efficiency, or HE, low-sudsing detergent. Standard, non-HE detergents in front-loaders are too sudsy.

Why don't top-loading machines have this problem? Less efficient top-loaders that use more water typically flush out excess suds, soil, detergent and fabric softener.

Class-action lawsuits against manufacturers such as LG, Whirlpool and
Maytag have been filed, alleging mold and mildew problems in front-loading washers.

Some suits have been settled while others are pending, affecting hundreds of thousands of consumers, said Rob Shelquist, a partner at the Lockridge Grindal Nauen firm in Minneapolis.

According to Whirlpool, the low water use and airtight seals on HE front-loaders create the potential for odor-causing mold and mildew. Whirlpool has its own anti-odor product, Affresh, which sells for $7 for three treatments. SmellyWasher is more expensive than Affresh initially ($16 for 24 treatments), but Flynn's product lasts a year.

SmellyWasher can be used as a preventive monthly or less often if smaller amounts of detergent are used. Affresh is also used monthly, but a $7 packet of three tablets lasts only three months. Flynn's product will remove musty odors from towels or clothing, which Affresh does not claim to do.

Getting rid of problem
To eliminate odors, Smellywasher users should put a capful of Flynn's product in the detergent dispenser, select the hottest water temperature and the extra-large load to fill the empty washer with the largest amount of water. Let the water agitation start and then stop the washer and allow the solution to soak for two to four hours. Repeat as necessary and allow to soak overnight if needed.

Flynn said that the product works best in hot water. Consumers might want to run the faucet closest to the washing machine until the water is hot before starting the process or turn up their water heater temperature until the load is finished. (Remember to turn the temp back down to avoid scalding.) Flynn offers a money-back guarantee. Stubborn cases of mold and mildew might require five to seven treatments.

Susie Thymian is such a believer that she now sells SmellyWasher in her own store, McGinnis Appliance in Morris, Minn. Thymian had blamed the musty smell from her towels on her teenagers, who often leave wet towels in a pile in their bedrooms. Her kids' solution to the stink was to use more towels. Thymian's answer was to use more bleach in the laundry, but nothing got rid of the mystery mold odor until she found Flynn's product.

Only a few of Flynn's customers are from
Minnesota so far. Most come from regions with higher humidity. Sharon Turner, who lives in steamy San Antonio, said SmellyWasher worked after several cycles. "I was ready to throw out my plush towels and my front washer. It saved my sanity."

Link to this article..http://www.chicagotribune.com/business/chi-smelly-washer_chomes_0912sep12,0,7369054.story

Posted on Sep 14, 2008

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The qoute to this answer was I can solve this, I am just going to throw an idea your way to check and see if this might not be the problem. I think it would depend upon where your drain hose is located and a top loader washing machine always has some water left in the hose, you might check your plumbing drain in your house and see if there is what is called a trap on it, a trap is what you have under your kitchen sink that is the elbow on your drain line, this keeps sewer gases from coming into your house, I have done alot of home repairs, and if it can be screwed up, you can bet I have seen it, and also fixed it, good luck.

Posted on May 12, 2009

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BEST THING TO DO IS WHEN THE UNIT IS NOT IN USE TO LEAVE THE DOOR OPEN WILL CAUSE LESS MOISTURE AND RESULT IN LESS MILDEW THIS IS A ISSUE WITH ALL FRONT LOADERS WHEN A DRYER IS IN THE SAME ROOM HEAT CAUSES MOISTURE AND MOLD AND MILDEW WILL DEVELOP ON TUB BOOT

Posted on Apr 27, 2009

  • John Davenport Apr 29, 2009

    ALSO YOU CAN GET TILEX AND CLEAN THE TUB BOOT THIS WILL TAKE AWAY THE SMELL AND THE MILDEW. DOING THIS EVER SO OFTEN WILL CUT DOWN MILDEW THAT DEVELOPS

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blueextc3221
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SOURCE: my washer smells like poop!? why

The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a “Clean Cycle” available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.



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Posted on Sep 12, 2010

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