Question about Plextor PX-708A DVD±RW Burner

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New problem old hardware

I just moved house and my Plextor won't recognize or play CDs or CD-ROMs anymore, though it will play DVDs. Did I mess up the laser in moving or is there some other fix? I've upgraded to the latest firmware, and uninstalled and reinstalled the device twice. Nothing's working and I'm not techie enough to figure out what to do next. Should I just Geek Squad it, or is there something I can do?

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Re: New problem old hardware

Right click my computer>properties>hardware>device manager>right click on your burner drive>properties>driver>uninstall. Go back to the device managger window, click on "action" and then on "Scan for hardware changes".Windows should recognize your DVD device by announce you about a "new hardware". In case it will happen and the problem will still exist : - Use a laser lens cleaner CD - Open your PC and check whether all connections to CD are OK (flat cable,power cable,Master/Slave jumper). Let me know with your results. Good luck !!!

Posted on May 30, 2006

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