Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

3 Answers

Brush and belt no longer rotating

Vacuum still has suction but the belt is no longer turning the brush.

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  • Anonymous Sep 20, 2008

    The machine has suction but the rug brush does not turn.

    Thank you M. Buhay

  • jennsuns Nov 01, 2008

    my dyson won't switch easily from bare floor setting to carpet...it takes a few tries and is getting more difficult. any suggestions?

  • Anonymous Mar 15, 2014

    Large brush attachment has no suction, brush will rotate but must be blocked and no way to unblock it.

  • Anonymous Mar 18, 2014

    brushes bar not rotating belt fine

  • Anonymous Mar 22, 2014

    The brush won't spin but I don't see a belt to replace.

  • Anonymous Mar 26, 2014

    ON-off light is flashing. The roller with brushes does not turn. There is no suction.

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You probablly need a new belt clutch it should go to a vac shop it isnt an easy fix

Posted on Sep 17, 2008

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Hello,
our new dyson c 25 has lost suction and the brush is not turning on its own. please send info on what to repair and how.
thank you
fred

Posted on Oct 20, 2008

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My vacuum does not have suction and the belt is no longer turning the brush

Posted on Oct 24, 2008

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1 Answer

Brushbar not turning


Hi there, it's Jack at Dyson.

DC03 doesn't use a traditional user-replaceable belt. Instead it has a brush control clutch mechanism which allows you to turn off the brush bar when cleaning hard floors and delicate rugs.

If the brush bar doesn't seem to be rotating, it's worth double-checking you have the brush control set correctly. When the machine is reclined into the normal vacuuming position, the brush control should move to the Drive/On position:

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Please note, as a safety feature the brush bar will never rotate when the vacuum is standing upright.

If you're confident the brush control is in the correct position, but the brush bar still won't rotate, please give our freephone UK Helpline a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

Sep 16, 2014 | Dyson DC03 Bagless Upright Cyclonic Vacuum

2 Answers

I'm getting no suction and the brushes are not rotating


Hello! If you are using the cleaner on carpet, it is necessary for the brushes to rotate to assist the motor with maximum pick up. If your brushes are not spinning check the belt to make sure it isn't broken or stretched. The belt will need replacing about once a year. Below are steps for checking the belt on your U5399-900.


1. Place handle in low position and turn cleaner over so bottom side is up.
2. Remove the 4 screws. Lift off bottom plate.
3. Inspect the belt for rips and tears. If it is damaged in any way, broken or stretched replace the belt

This unit takes belt 38528033. Be sure you replace belt with genuine Hoover parts. Here is a link where you may go to order a replacement belt.

Service Center Locator

Hope this helps!

Jun 05, 2014 | Hoover U5399-900 WindTunnel Lite Upright...

1 Answer

Eureka Model Whirlwind litespeed. The rotart brush does not turn or rotate. Should it turn or rotate in order to give better suction?


Hello fnintel, yes, if you are using the upright vacuum it should spin, ( the belt likely slipped off, or the brush is clogged with hair and the likes.)
However, if you are using the hose on the vacuum like a shop vac, some models bypass the rotary brush.
Good luck!

Jan 09, 2011 | Eureka Whirlwind Litespeed 5840 Bagless...

1 Answer

The rotating brush no longer rotates


If you have a belt on this, then I would change it. If you have the type that works with suction and doesn't have a belt, then I would pull the brush out and clean out all the hair and carpet chunks that get built up on the ends of the roller brush.

Dec 31, 2010 | Eureka 2961AVZ Bagless Upright Vacuum

1 Answer

Hi, My Kirby Ultimate G upright has very little suction. The engine sounds fine when turned on and the bag is not full at all. Suggestions?


In general, when the beater brushes on vacuum cleaners are not rotating, the debris on the carpet is not "bounced up" and into the suction area of the vacuum. With this in mind it might be a good idea to see if your beater brush or brushes are rotating freely. If they are not it could be due to the ends of the brushes being bound up where they meet the vacuum case or the belt(s) could be loose or broken. That would be the least expensive thing to start with. Please let me know if you have questions.

Sep 15, 2010 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

The brushes and the belt are not rotating. The power seems fine and there is suction. I have no other history on this problem since I was given this almost new unit over Thanksgiving. Where should I be...


If you've got suction, but the brushes and belt are not rotating, then either the belt has come off the motor shaft, or the belt is broken and just looks OK.

Remove the bottom cover off the floor head and check that the brush roller turns freely. If it does, then check the belt.

Let me know if you need additional repair information.

Dec 16, 2009 | Hoover U6437-900 / U6439-900 Windtunnel...

1 Answer

Have eureka 9734 replaced belt, put back together,brush rotates well but vacuum is not picking up anything, no suction.


It sounds like the machine is clogged. Check the port behind the belt and any and all hoses for obstructions and remove.

Apr 13, 2009 | Vacuums

1 Answer

No suction


Are you saying that the motor runs but there is no brush rotation ?

If yes then firstly switch machine on then when you pull handle back as if to vacuum the carpet the clutch drive dial must turn to (drive, start, on,) position if it is stuck on (park, off. Stop, p,) position rotate it to drive etc as you pull handle back providing the clutch & both drive belts are ok the brush will spin.
The clutch drive dial knob is situated looking from the front of machine lower left hand side approx 50mm or 2” in diameter.

Please do this test & let me know results
Regards Chris..

Sep 28, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

No suction


If the belt is stretched, then it can't turn the brush rol under load, if you haven't chenged it in the last 6 months, then I would put a new one one. Also check the dirt inlet by the brush roll for a blockage.

May 30, 2008 | Riccar 8955 Upright Vacuum

1 Answer

Hi. I have a Hoover Wind Tunnel Deluxe vacuum, and the rotating brush does not spin any longer, but still has air suction. Cause ? Sincereley, Teresa T. tongteresa@msn.com


Could use the model number. Most use a belt, if yours does, then you may need to relace the belt, also check the brush roll.

May 22, 2008 | Vacuums

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