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Hi, if is the vertical line, its the print head that need to be replaced, try to clean the print head and try this to confirm: turn printer off, press PAUSE button and at the same time, power on, don't release the button, please wait until printer LCD screen come on, then release button. It will print the PAUSE test and after few 3-4 prints, u can turn off and on again otherwise printer not ready to print your labels until u restart it. (pause test stops after 10-15 labels). this pause print just show how the print head is and if come with vertical lines, u will need to replace. other idea is (if u can) turn the bar code different position or on vertical way at label format. Thanks.
most likely to do with sensor --- label has a notch in it it in middle make sure it is clean --- do labels have a hole that align with sensor?
Look at Cleaning printer to locate sensor
Will it print anything at all? Or it is not printing from the computer? Power it off and press the cancel key while powering on and see if it will print a configuration label. Be more specific in relating your problem and we can be more help.
Most reasons for this is a slight adjustment problem with page length. You can recalibrate the printer via the menu system, doing it this way will adjust the sensors with new settings
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