Question about Samsung SGH-t629 Cellular Phone

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PUK PROBLEM i got a problem i got my pin 2 blocked and im in germany and i cant call my customer service how will i unblock it do i have to master reset it

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  • Anonymous Sep 24, 2008

    I have the same problem

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Please see my answer posted here: http://www.fixya.com/support/t366326-sim_card_puked_need_puk_code

Posted on Oct 09, 2008

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Is there any way to get a puk without calling customer service?


No, it CAN ONLY come from customer service.

Tip & How-To about Cell Phones
Your phone is asking for a PUK code?

Is your phone asking for a PUK code. PUK = Personal Unlocking Key. Personal Unblocking Key, or PIN Unblocking Key.

This can only come from your cellphone carrier and usually the company that still owns the phone under the agreement. Sometimes it is because you have put another SIM card in it, and they own the phone and need you to use them as carrier to get the price of the phone back, or you are in default of payment, or on a Pay as You Go plan, it is over expired. I can also happen if you have entered the unlock code wrongly three times. This often happens when a phone is stolen or lost and has been found by or sold to someone else who then try and use the phone. Wikipedia A personal unblocking code (PUC), also known as a PIN unlock key (PUK), is used in 3GPP mobile phones to reset a personal identification number (PIN) that has been lost or forgotten.
Most mobile telephones offer the feature of PIN protection. After switching on the phone, if the PIN security function is active, the user is requested to enter a 4-8 digit PIN enabling the phone's non-emergency calling functions. If the wrong PIN is typed in more than three times, either the SIM card, the device, or both become locked. They can be returned to their original unlocked state by entering a PUC, provided by the service operator after verification. If the wrong PUC is entered ten times in a row, the device will become permanently blocked and unrecoverable, requiring a new SIM card. Cellular phone users are therefore advised by most providers to keep their PUC written down in a safe place separate from the device.
The PUC (PUK) is a SIM-specific code assigned and provided by the service provider.
Once you enter the PUK code, you must set a PIN. The PUK and PUK2 are used to unlock the PIN and PIN2 codes respectively if your SIM card is blocked
From Bell
The PIN unblocking key (PUK; sometimes called personal unlocking key) is a master security code for unblocking and resetting the personal identification number (PIN) for your SIM card. For added security, the PUK is unique to your SIM card. If your PIN code is active and you enter it incorrectly three times, your SIM card will be blocked. You won't be able to use your phone, except for emergency calls. You must enter your PUK into your phone to unblock the SIM card. If your SIM card becomes blocked, Contact us to get your PUK.
You may be able to do it from the website or your cellular provider. This is from Orange - T-Mobile in the UK.
Your phone can become blocked in a number of ways - one of them is if you enter your SIM card PIN number incorrectly three times in a row. To unblock your SIM card, you will need to use something called a PUK (Personal Unblocking Key).
Remember that unblocking is different to unlocking. Read more information on unlocking your device.

How to get a PUK code

The quickest way to get a PUK code is online using My Account. We'll show you this information whenever you need it.
  1. Register or log in to My Account.
  2. Select Help & Support from the main menu options on your account homepage.
  3. Select Get your PUK code.
  4. Then select Get PUK1 code.
  5. Once you have your PUK code, enter this into your phone to unblock your SIM.
Please enter your PUK code carefully - if you enter the wrong PUK code 10 times, you will permanently block your SIM card and we'll need to send you a new one. 1826865-en.jpg?2.0

Personal identification number

en.wikipedia.org


1826871-en.png?2.0

Subscriber identity module

en.wikipedia.org


1826873-myaccount.gif?2.0

UNLOCK DEVICE

myaccount.ee.co.uk


Posted by Andrew... on Jan 17, 2016

Mar 04, 2016 | Cell Phones

Tip

PIN and PUK


Hello,

I have seen a lot of posts here about unblocking a PIN and PUK code.
Hopefully this tip will help Fixya users who experience this problem, at one point in time.

First of all, the PIN and PUK codes are not phone codes, they are SIM card codes.
The PIN (Personal Identification Number) is a code that restricts access to your phone, through the SIM card.
If you insert a SIM card that has no PIN restriction, you will not be asked for the PIN code.
When you enter the wrong PIN more than five times, it will get blocked, and ask you for the PUK code.

The PUK (Personal Unblocking Code) is used to unblock a blocked PIN.
If your PIN is blocked, use your PUK to unblock it.

Tip:

The PIN and PUK being SIM card codes, no one else can provide them to you, not even your phone manufacturer, except your network service provider.
If you dont have your PIN and PUK, call your network service provider customer care and they will provide you with both the PIN and PUK codes, for free.

I hope this tip will help you in case your PIN gets blocked.

Thank you for using Fixya,
Kenneth.

on Apr 07, 2010 | Cell Phones

2 Answers

What is a PUK code and how do it fix it


Hello,

here is what you need to know about PUK code;

When a PIN code is entered wrongly three times, the phone line will be blocked. Irrespective of the owner, it is assumed that you are not the owner of the phone line when you enter your pin wrongly.

The blocked line at this point can still be unblocked and this is where the PUK code comes in. Once you enter the PUK code, your PIN code will be reset. You can then create a ne PIN code.

To get your PUK code, if your phone is using a SIM Card, Check the SIM card Pack and you will see your PUK code there. But if you don't have a SIM card pack, you can get the PUK code from your service provider.

Call the customer care line of your service provider using another phone, request for your PUK code and it will be given to you. Note that your service provider will ask you some few questions about your line in order to be sure you are the real owner.

Note that your service provider alone is the only one that can give you your PUK code because it's only your service provider that has it.

Good luck.

Mar 31, 2011 | Cell Phones

2 Answers

I dont no the PUK code so i cant unblock my phone


Hello,

here is what you need to know about PUK code;

When a PIN code is entered wrongly three times, the phone line will be blocked. Irrespective of the owner, it is assumed that you are not the owner of the phone line when you enter your pin wrongly.

The blocked line at this point can still be unblocked and this is where the PUK code comes in. Once you enter the PUK code, your PIN code will be reset. You can then create a ne PIN code.

To get your PUK code, if your phone is using a SIM Card, Check the SIM card Pack and you will see your PUK code there. But if you don't have a SIM card pack, you can get the PUK code from your service provider.

Call the customer care line of your service provider using another phone, request for your PUK code and it will be given to you. Note that your service provider will ask you some few questions about your line in order to be sure you are the real owner.

Note that your service provider alone is the only one that can give you your PUK code because it's only your service provider that has it.

Good luck.

Mar 22, 2011 | Cell Phones

1 Answer

Phone demands new code afer typing a code to unblock


PUK CODE:

PUK code can be given only by your service provider which is specific for each and every mobile number.
Contact your sim customer care department over phone. Its free of cost to get the pin or puk no. If you cant contact through your phone get some other phone and contact them.
Go to the nearest service outlet of your service provider they can also help you.
There is no other go than the above procedure only your service provider cangive it nobody else in this world nor any software.
Go to the below link and you can confirm that the above procedure works and there is a testimonial given by the customer too. http://www.fixya.com/support/t3582685-phome_lg_ke670_put_security_code_phone


PIN CODE:

HI If you are asking for pin contact your service provider , he will give you a default pin .

If you try pin more than few predefined no of times your phone will ask PUK code which can also be given only by your service provider which is specific for each and every mobile number . Do not try PUK(new pin code) code many times or else your sim will be blocked and you will need a new sim.

Contact your sim customer care department over phone. Its free of cost to get the pin or puk no.

Go to the nearest service outlet of your service provider they can also help you.

There is no other go than the above procedure only your service provider can give it nobody else in this world nor any software.

Jul 17, 2010 | Samsung J700 Cellular Phone

1 Answer

I blocked my phone and dont know how to unblock the PUK code


Hello,

A PUK code is used to unblock your PIN incase a wrong PIN was wrongly entered five times, leading to your SIM card getting blocked.

Only your network service provider can provide you with a PIN and PUK for your SIM card.

Contact your network customer care service center and they will provide you with a PUK and PIN for free.

Thank you for using Fixya,
Kenneth

May 13, 2010 | LG Vu CU920 Cellular Phone

1 Answer

UNBLOCK MY PUK CODE



PUK stands for 'Pin Unlock Code', and has to be entered if you've locked your SIM by repeatedly entering the wrong PIN code. If you're asked for a PUK code, you've had more goes at guessing your SIM card PIN code than you're allowed. You'll need to phone your network provider Customer Services for your PUK code to unlock the SIM. For security reasons, it's only the network operator that can legally provide you with a PUK code to unlock your SIM.With some phones you will get a cert card with your sim card and it might have the 8 digit PUK on it. if this has been entered 10 times or more incorrectly then you will need a new sim card

Nov 24, 2008 | LG KU990 Viewty

9 Answers

NEED PUK CODE


i have locked my phone but dont know my puk or pin

Nov 03, 2008 | Samsung J700 Cellular Phone

8 Answers

UNBLOCK MY PUK CODE


Hi everyone

Every PUK code is unique so nobody can tell you your PUK number, but i will tell you what you can do!
1) If you still have your packet that your Sim Card came in, you should find your PUK number in there, if you don't have the packet, please read bellow.

2) You must get a phone that is on the same network as your phone and call the networks Customer Care and ask them for your PUK number, they will ask you for your phone number, then they will tell you your PUK number. Once you have done this, you will be able to reset your Pin number so you will be able to go into your phone again.

Please also remember to give this solution a FixYa! rating if it helps you.

Kind regards
Dustin Ellse

Jul 26, 2008 | LG KG800 Cellular Phone

5 Answers

UNBLOCK MY PUK CODE


hello kev.

contact your sim network tell them you need a puk code they will issue you one to unlock the phone .

riz.

May 19, 2008 | Samsung SGH-U600

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