Question about HP Color LaserJet 2600n Printer

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Magenta covers entire page

My printer is about 3 years old and it has only recently started to print a light magenta shade over the entire page. Here is a link to a scan of a piece of a "blank" page printed by my 2600n.
http://i36.tinypic.com/11sz140.jpg
I opened my word processor and without typing anything clicked print and that's what came out. I keep bugging HP for tech support but I think they don't want to admit that their product has flaws. I love this printer and I just want to make it work again. I've tried cleaning it, adjusting the paper weight, and replacing the cartridges. Nothing has helped a whole lot. Adjusting the paper weight seemed to help a little bit, but now it's getting worse. 

Any suggestions?

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  • Filman7 Sep 19, 2008

    Thanks for the responses!


    Yes, the magenta even prints on the demo page from the printer's internal web page.


    I have a slew of OS's printing on a network. 1 Mac OSX 10.4.11, 4 Windows XP Home, 2 Windows Vista Home and no matter which one I print from, the magenta blankets the page.


    Every application that I print from has the magenta on the page. Safari, Internet Explorer, TextEdit, Pages, Microsoft Office, Works Word. The magenta is on everything.


    I have always used genuine HP toner cartridges and have never replaced any other parts.


    I wasn't clear in my original post, but I'm certain that this is a hardware issue.


    Thank you everyone for all your help so far!

  • PrintDocta May 11, 2010

    Do you get this problem when printing a configuration page or demo, or any other infromation page DIRECT from the printer menu system ??

  • techonarock May 11, 2010

    What operating system are you using (name and version)?



    Which HP printer driver are you using to print the affected pages (name and version)?



    What word processor software are you using (name and version)?



    Does this problem occur when printing from any other applications? If so, what are their names and versions? (e.g. from a pdf viewer, spreadsheet, printing from the browser, notepad, etc.) Are there any applications that don't have this issue?



    Knowing such things will help us narrow down the source of the problem.

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I had a similar problem. See: http://www.fixya.com/PostQuestionTx.aspx?prdid=378544&ctgid=0&thid=1044936&type=2
Are you your replacement cartridge orignial HP?
I also had your problem on my previous HP printer (don't remember the model #). And I had it cleaned a couple of times, replaced the magenta cartridge (but with remanufactured), and could not get rid of the magenta. I gave up and bought a new 2600n, but now I wonder if I had used original HP parts if the problem would have been solved.

Posted on Sep 19, 2008

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