Poor color I have done many print head cleanings, deep cleanings and any other cleaning!! still my nozzle check doesn't show solid color on the pinks & yellows and the letters on the left side of the results of nozzle check are a green color - only the first one "K" is black. This is the second set of new ink I've put in - I've replaced both black and color. Any suggestions?

You may have blocked yellow print head nozzles.

Try the printer maintenance to clear the printer nozzles.
After several deep cleaning attempts and there is no improvements in the printthen a new print head is required.
A new print head maybe expensive and it maybe more cost effective to purchase anew printer.
The Print head will contain all the nozzels for all the different colors so you cannot just replace a single color print head nozzels.

> replaced the print head

Did you replace the tri-colour ink-cartridge, or did you replace the print-head mechanism?

Are you sure that the CYAN part of the ink-cartridge is not empty?

Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.

Hi there,
When Printing Becomes Faint or Color are Incorrect, the Print Head Nozzles are probably clogged.
Follow the procedure below to clean the nozzles.
Step 1 : Printing the Nozzle Check Pattern.
Print the Nozzle Check pattern to determine whether the ink ejects properly from the Print Head Nozzles.
a) Using RESUME/CANCEL button.
I) Ensure that the printer is turned on, and then load a sheet of Letter Paper.
ii) Hold down the RESUME/CANCEL button until the POWER lamp flashes twice, and then release it immediately.

b) Windows
i) With the printer on, load a sheet of Letter-sized plain paper in the printer.
ii) Open the Printer Properties.
iii) Print the Nozzle Check Pattern.
Click the Maintenance Option from the Menu.Then click Nozzle Check from the pop-up menu. Then click Print Check Pattern.
iv) When the confirmation message is displayed, click OK.
v) Confirm the nozzle check pattern.

Examine the Print Nozzle.

Step 2 : Cleaning the Print Head.
a) Cleaning the Print head using RESUME/CANCEL button.
i) Ensure that the printer is on.
ii) Hold down the RESUME/CANCEL button until the POWER lamop flashes once, and then release it.
b) If you pressed the Cleaning button on the Examining the Nozzle.
Check Pattern screen displayed after the nozzle check patter was printed, start the Print Head cleaning procedure.
i) Ensure tha that the printer is on.
ii) Open the Printer Properties dialog box.
3) Start Print Head Cleaning,
- Click the Maintenance tab.
- Click Cleaning.
- Select the Print Head to be cleaned, and then click Execute.
iv) When the confirmation message is displayed, click OK.
Print Head cleaning starts when the POWER lamp starts blinking,
Important : Do not start any other operations until the Print Head Cleaning finishes. This takes about 60 seconds.
4) Check the Print Head condition.
i) Click the Print Check Pattern in the nozzle Check dialog appeared after cleaning are done. When the confirmation message is displayed, click OK. A nozzle pattern will be printed. Do not perform any operation until printing is completed.
ii) Observe the printed nozzle check pattern to check the Print Head condition.
iii) If the problem persists after you perforned Print Head normal cleaning 3 times, execute Print Head deep cleaning.

Step 4 : Print Head Deep Cleaning.
If print quality does not improve by standard Print Head cleaning, try Print Head deep cleaning, which is a more powerful process and comsumes more ink.

1) Ensure that the printer is turned on.
2) Open the Printer properties dialog box.
3) Start Print Head Deep Cleaning.
i) Click the Maintenance tab.
ii) Click Deep Cleaning.
iii) Select the Print Head to be cleaned, and then click Execute.
iv) When confirmation message is displayed, click OK. Print Head deep cleaning starts when the POWER lamp starts blinking,
Important : Do not perform any other operations until the Print Head deep cleaning is completed ( about 2-3 minutes).
4) Check the Print Head condition
i) Print a nozzle check pattern to check the Print Head condition.
ii) If the problem persists, perform step 3 again.
iii) If the problem persists, the printer may have run out of ink.
Replace the ink tank.
iv) If the problem persists, the Printer Head may be damaged. Contact your dealer or Canon Customer Care Center.

Hope this helps.
Have a good day.

Cannon recommend a cleaning process called deep head cleaning

1. Open the Printers folder.
   
   - For Windows XP select 'Start', 'Control Panel', 'Printers and Other Hardware', and 'Printers and Faxes'.
   - For Windows versions other than Windows XP select 'Start', 'Settings', and 'Printers'.
   
   
2. Right-click the printer icon and select 'Properties'.
   
   
   
   
3. Click the Maintenance tab, and then click the 'Deep Cleaning' icon.
   
   
   
   
   
4. Select the ink tank color(s) for deep cleaning ('All Colors', 'Black', or 'Color').
   
   
   
   
   
5. Confirm the message, and then click the 'Execute' button.
   
   
6. The Power lamp will blink and print head deep cleaning will start. Deep cleaning completes when the Power lamp stops blinking and lights. (It will take about a minute for the Power lamp to stop blinking and light solid.)
   
   
7. Print a Nozzle Check Pattern by holding down the <Resume> on the printer until the Power light flashes twice to determine if further cleaning is necessary. Up to three deep cleanings may be necessary to determine if the print head is working properly

You need to conduct the following steps:
Printing the Nozzle Check Pattern
The nozzle check pattern shows if each print head nozzle is operating properly.

You can also print the nozzle check pattern from your computer.

1. Load A4- or letter-size plain paper in the Auto Sheet Feeder (ASF) or cassette.
2. Press <Feed Switch> button to select the paper source.
3. In either COPY, PHOTO, or FILM menu screen, press <Menu> button.
4. Press the left or right arrow to select [Maintenance/Settings], then press <OK>.
5. Use left or right arrow to select [Maintenance] and press <OK>.
6. Use up or down arrow to select [Nozzle Check] and press <OK>.
7. When prompted to print a nozzle check pattern, use the up arrow to select [Yes] and then press <OK>.
   The machine prints a nozzle check pattern

Print Head Cleaning / Head Refreshing
If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head.
MEMO:
a. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.
b. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.

1. In either COPY, PHOTO, or FILM menu screen, press <Menu> button.
2. Press the left or right arrow to select [Maintenance/Settings], then press <OK>.
3. Use left or right arrow to select [Maintenance] and press <OK>.
4. Use up or down arrow to select [Print Head Cleaning] or [Head Deep Cleaning] as necessary and then press <OK>.

When prompted to clean the print head, use the up arrow to select [Yes and then press <OK>.

IMPORTANT:
If normal print head cleaning does not improve print quality, perform deep print head cleaning.
Print Head Alignment in Windows
If colors mix or streaks appear in the nozzle check pattern, perform the print head alignment.
The print head alignment can be performed either automatically or manually.
If the automatic print head alignment does not resolve the problem, perform the print head alignment manually.

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Hi ...

I would suggest you try and clean the print head and that should resolve the problem. Follow the below steps to clean the print head:

Perform a Cleaning of the print head:
Caution: Cleaning consumes a certain amount of ink. Perform Cleaning only when necessary.
Note: The pattern varies depending on the printer and version of Windows being used.

1. Click 'Cleaning' to perform print head cleaning from the Pattern Check window and proceed to step 3 of the print head cleaning instructions. If the Pattern Check window is closed, skip this step and proceed to step 2.
   
   
   
   
   
2. To perform a print head cleaning from the Maintenance window, click 'Cleaning'.
   
   
   
   
3. When the Print Head Cleaning window is displayed, select the target ink group for 'Cleaning'.
   
   
   Note: When performing Cleaning for all colors, check 'All Colors'.
   
   
   
   
   Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.
   
   
   
   
   Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.
   
   
   
   
4. After selecting the target ink group click 'Execute' to perform the cleaning of the print head nozzles.
   
   
   
   
5. When the confirming message is displayed, check the contents, and click 'OK'.
   
   
   Caution: Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is completed.. Cleaning will take about 40 seconds.
   
   
   
6. Print a Nozzle Check Pattern and examine.
   
   
7. Perform Cleaning again if necessary.
   
   
   Memo: If the pattern is still abnormal after two Cleanings, perform up to two Deep Cleanings.
   
   
   

Perform Deep Cleaning of the print head
Caution: Deep Cleaning consumes a larger amount of ink than normal Cleaning. Perform Deep Cleanings only when necessary.

1. In the Maintenance window, click 'Deep Cleaning'.
   
   
   
   
   Note: The layout varies depending on the printer and version of Windows you are using.
   
   
2. When the Deep Cleaning window is displayed, select the target ink group for Deep Cleaning.
   
   
   
   
   Note: When performing Cleaning for all colors, check 'All Colors'.
   
   
   
   
   Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.
   
   
   
   
   Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.
   
   
   
   
3. Click 'Execute'.
   
   
   
   Memo: By clicking 'Initial Check Items' before clicking 'Print Check Pattern', you can see the specific confirmation items in Nozzle Check.
   
   
4. When the confirming message is displayed, click 'OK'. (The Power lamp will blink green and Deep Cleaning starts. The blink stops when Deep Cleaning is over.)
   
   
5. When Deep Cleaning starts, check the contents, and click 'OK'.
   
   
   Caution: To prevent interruption of the Deep Cleaning process, do not perform any other operations until Deep Cleaning is completed. When the operation of the printer is stopped, Deep Cleaning is completed. Deep Cleaning will take about 75 seconds.
   
   
   
6. Print Nozzle Check again.
   
   
   Note: If the printed pattern is still not normal, perform steps 1 through 4 of the Deep Cleaning process one additional time.
   
   
   Caution: If after two Deep Cleanings the Nozzle Check Pattern is still not normal, turn the printer off and let it sit for 24 hours or more before attempting another Deep Cleaning again. The wait time may allow dried ink in clogged print head nozzles to liquefy, and resolve the problem
   

If this does not resolve the problem, please reply back and we'll try the next step ...

Don't forget to vote if this helps ... Cheers :)

clean head cardrige and calibrate color cardriges.

Cleaning your head might resolve your problem. Perform the below steps to clean the head:

Print Head Cleaning / Head Refreshing If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head (Cleaning) or print head deep cleaning (Deep Cleaning). Note:

1. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.
   
   
2. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
   

Overview:
Step1:
Print the Nozzle Check Pattern.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is poor, perform print head cleaning.
Step 2:
Perform print head cleaning.
This unclogs the print head nozzles
Print the Nozzle Check Pattern again.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is still poor, perform two print head cleanings.
Print the Nozzle Check Pattern again.
Step 3:
Perform deep print head cleaning.
This is a more powerful cleaning.

Displaying the Maintenance screen

1. Ensure that the printer is powered on.
   
   
2. Press the <Menu> button.
   
   
3. Press the left or right cursor to select [Maintenance/settings], then press <OK>.
   
   
4. Press the left or right cursor to select [Maintenance], then press <OK>.
   

Print Nozzle Check Pattern

1. Press the Open button to open the output tray.
   
   
   
   
2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.
   
   
3. Display the Maintenance screen on the printer.
   
   
4. Press the up or down cursor to select [Nozzle check], then press the <OK>.
   
   
   
   
5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)
   
   
6. Confirm the nozzle check pattern.
   

< 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern
< 3 > Some black ink lines are broken.
< 4 > White lines are present in the color ink pattern.
< 5 > Both black and color inks are not present.

Note:

1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.
   
   
2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
   

Print Head Cleaning:

1. Display the Maintenance screen on the printer.
   
   
2. Press the up or down cursor to select [Cleaning], then press <OK>.
   
   
   
   
3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.
   
   Note:
   Do not do any other operations until print head cleaning is completed.
   
   
   
4. Print the nozzle check pattern and check the print head status.
   

Deep (Print Head) cleaning:

1. Display the Maintenance screen.
   
   
2. Press the up or down cursor to select [Deep cleaning], then press <OK>.
   
   
   
   
3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.
   
   Note:
   Do not do any other operations until print head deep cleaning is completed.
   
   
   
4. Print the nozzle check pattern and check the print head status.
   
   Note:
   If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)
   

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

1. Ensure that the printer is powered on.
2. Press the <Menu> button.

3. Use the [<] or [>] cursor button to select 'Maintenance/settings', then press the <OK> button.
4. Use the [<] or [>] cursor button to select 'Maintenance', then press the <OK> button.
.
How to print a nozzle check pattern

1. Extend the paper output tray. (Confirm that the paper thickness lever is set to the left.)

2. Load a sheet of A4 or Letter-sized plain paper in the auto sheet feeder.

3. Display the MAINTENANCE screen. (See How to display MAINTENANCE above.)

4. Use the <up / down > cursor button to select NOZZLE CHECK and press the <OK> button.
5. Use the <up / down> cursor button to select Yes, then press the <OK> button. The nozzle check pattern is printed.

6. Confirm the nozzle check pattern.


The normal nozzle check pattern


The abnormal nozzle check pattern


White lines are present ,black and/or color inks are not present.
- When all patterns are printed normally, press the <up / down> cursor button to select 'All A' and press the <OK> button.

- When any patterns are printed abnormally, press the <up / down> cursor button to select 'Also B' and press the <OK> button.
Top of Page

How to do print head cleaning
Note: Cleaning the print head consumes a certain amount of ink.

1. Display theMAINTENANCE screen. (See How to display MAINTENANCE above.)

2. Use the <up / down > cursor button to select CLEANING and press the <OK> button.
3.Use the <up / down> cursor button to select 'Yes', then press the OK button to start print head cleaning.

Note: Do not do any other operations until cleaning is completed.



4. Print the nozzle check pattern and check the print head status. (See How to print a nozzle check pattern above.)
Top of Page
How to do print head deep cleaning

Note: Print head deep cleaning consumes more ink than print head cleaning.
Perform this procedure only when print head cleaning cannot resolve the print problem.

1. Display the MAINTENANCE screen. (See How to display MAINTENANCE above.)

2. Use the <up / down> cursor button to select DEEP CLEANING and press the <OK> button.
3. Use the <up / down> cursor button to select 'Yes', then press the <OK> button to start print head deep cleaning.


Note: Do not do any other operations until deep cleaning is completed.

4. Print the nozzle check pattern and check the print head status. (See How to print a nozzle check pattern above.)

Note: If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. After a given time interval, ink could dissolve itself, resulting in ink unclogging.
When the printed result does not improve even after these steps, replacement of ink cartridges may be required.