Question about Brother IntelliFAX 2800 Laser Fax

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My boice mail picks up and I cannot receive faxes How can I fix this?

How can I receive faxes My voice mail picks up and answers instead of picking up fax

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YOU NEED TO HAVE THE MACHINE ON FAX ONLY OR TAD WHICH STANDS FOR TELL ANSWERE DEVICE

Posted on Feb 07, 2009

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2 Answers

Not receiving any incoming faxes


Is the phone line working? Do you have any devices connected to the phone line that pick up before the fax machine? Make sure the machine has paper and is set to FAX or AUTO. Is there a Memory Full error? Clear the memory (Setup > Memory Clear then press Start/Enter. Use the left and right arrows to select the items to remove. Press Start/Enter twice (second time to confirm the choice). Repeat until all memory is cleared that you wish to clear. Then press Stop to exit.)

If you are using the ANS/FAX mode and have an answering machine connected to the extension port, disconnect the anwering machine and switch to FAX or AUTO. Check if the machine receives faxes. Sometimes the extra device causes interference. Call the fax machine from a different phone number and see if you hear the fax tones.

Check that the Junk Fax barrier is off, if the incoming call is from a machine that is not listed in your speed dial database. If you have a distinctive ring, make sure that the Fax machine has learned the ring by pressing Setup go to DRPD. Choose Set and call the fax machine from another phone. The LCD will say Waiting Ring until it gets that call and then once the ring is learned will say END DRPD Setup

I hope these ideas help.

Cindy Wells
(If you have a phone company voice mail service, the faxes may end up stuck in that box. It depends on how many rings the fax is set to wait before picking up versus when the voice mail opens to take the call.)

Jul 16, 2010 | Samsung SF-515 Plain Paper Laser Fax

1 Answer

We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Setting jx200 to manual and have ansewring machine connected.


I normaly set all my fax machines on fax only,but I change my incomming ring count to more than 7 rings,but less than 11 rings,this allow you to have time to answer you call before it goes to fax.But you can set it for manual.
Press the "receive mode/resolution button untill it show on the display-manual,fax only or ansering.
Yes you can use the fax and answering machine when you are out of the office.
Set you answering machine to pick up after one ring,the message must not be longer than 15 sec.
If you leave set your receive mode to answering mode

Hope this will help you

Jan 08, 2009 | Canon FAX-JX200

1 Answer

VOICE MAIL AND FAX


The short answer is no. The JX200 will work with an answering machine because it "listens in" when the answering machine picks up a call. It can't "listen in" to voice mail, because the voice mail is handled by your phone service.

Mar 29, 2008 | Canon FAX-JX200

1 Answer

Same fax and phone number


check the setting in the receive mode button. set it to fax

Mar 29, 2008 | Canon FAX-JX200

1 Answer

Same Number for Fax and Telephone


The fax is designed for use with an answering machine, the greeting for which must be no longer than 15 seconds. If voice mail in this case is referring to answering machine, be certain that the message is as indicated.

If you need further assistance, please post back. Otherwise, thank you for using and rating FixYa!

Mar 29, 2008 | Canon FAX-JX200

1 Answer

Number of rings


It should be under Menu, 2. Set up recieve, 1. Ring Delay.

You will have upto 10 rings.

Feb 19, 2008 | Brother IntelliFAX 885MC Plain Paper...

1 Answer

To recieve fax on brother


Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :

Select Receive Mode
MANUAL
—You must answer all calls yourself. If you hear fax tones, press
Fax Start
to begin receiving the fax, then hang up. You can use this mode with
Distinctive Ringing. (See
Distinctive Ring
, page 8-1.)
FAX ONLY
—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL
—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
set Ring Delay to 4. (See
For FAX/TEL Mode Only
, page 5-5.)
TAD:ANSWER MACH.
—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works
only
with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
do
not
work in this setting.

Nov 27, 2007 | Brother IntelliFAX 775 Plain Paper Thermal...

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