Question about Maytag Neptune MAH6500A Front Load Washer

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Maytag neptune,shuts down within 10 seconds after start button is pushed

I have another problem(has been nothing but problems since day 1) with my maytag neptune washing machine. It was working O.K. for about a year since the last failue and yesterday when we went to push start button to beging wash cycle,water begins to fill and machine and light shut down within 5 -10 seconds. I have tried this multiple times on various different cycle settings around the dial and it does the same thing every time no matter where you put the dial. This thing is a peice of junk and has been since day 1 as I said,It was extremely expensive when we bought it but my wife in her infinate wisdom had to have it ! I suspect the module board behind the panal is most likley the problem however that is just a guess based on the fact it has been working o.k. for the last year,this problem just began out of knowhere yesterday ! Any Help ???? stevebo@cox.net

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  • Anonymous Nov 22, 2008

    Washer starts to fill then shuts off.....why?

  • itmanager42 Nov 29, 2008

    I have same problem Model MAH3000AWW
    Email: itmanager42@yahoo.com


  • Anbarber Feb 02, 2009

    I have the same problem with MAH3000!

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5 Suggested Answers

Coldcut
  • 1554 Answers

SOURCE: Washing machine it shuts down water filling cycle

First thing to check is the filter,
DISCONNECT power
open the bottom pane (3 screws on bottom front lip)
in the cent is a large removable filter ,
set a pan or rags under it ,there will be water.
clean out any debris an be sure the pump impellers move freely.
let me know if that fixes it.

Posted on Jan 29, 2008

  • 1 Answer

SOURCE: Maytag Neptune stops during rinse cycles

Could yoy please explain what the "screen" is?

Thanks,
Carl.

Posted on Sep 14, 2008

SearsTechToo
  • 261 Answers

SOURCE: maytag neptune,shuts down within 10 seconds after start button is pushed

If it has worked for a year and your able to choose different cycles with the same result. It seems to functions with one common element failing. If the control unit cant detect how full the machine is with water it will shut down. Sounds like a water problem steming from your pressure switch. Not sure which model you have but usually it will sit on the water pump or under the console with a clear hose if under the console. If so a quick test of attaching an ohm meter set on continuity then blowing lightly to see if under pressure the switch reacts by closing if it doesnt then the switch is bad.

Posted on Sep 16, 2008

  • 56 Answers

SOURCE: Duet washer stopped during wash cycle.

take off the panel below the door three screws and look for the tech sheet located on the right side. It will coach yoou thru the codes and common problems. Sounds like it may be the door swithch does it lock when you push the start? If not the door switch my guess would be a machine control. 877-262-1479 parts.

Posted on May 30, 2009

  • 6 Answers

SOURCE: my washing machine starts and then goes off after

I'm not sure which model that you have, but I will venture to guess that it is a Maytag MAH5500BWW. If that is the model you have, I would say that your problem is with the motor/motor control panel, this has been re-engineered with a replacement. You can check all functions of your machine by placing it in service mode.To do this, turn machine on then press the delicates and heavy soil key for 3 seconds, then press spin to do a quick spin test. If it doesn't spin, then you may have that faulty motor design. In your machine behind the touchpanel on top there should be a tech sheet for your machine which tells you how to do this and how to check every operation of the machine. Replacing motor and control board is a very easy fix and if you contact Maytag (now whirlpool) they will give you a very nice price on all replacement parts for your machine. Hope its not the bearing!

Posted on Feb 15, 2010

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Maytag neptune,shuts down within 10 seconds after start button is pushed


If it has worked for a year and your able to choose different cycles with the same result. It seems to functions with one common element failing. If the control unit cant detect how full the machine is with water it will shut down. Sounds like a water problem steming from your pressure switch. Not sure which model you have but usually it will sit on the water pump or under the console with a clear hose if under the console. If so a quick test of attaching an ohm meter set on continuity then blowing lightly to see if under pressure the switch reacts by closing if it doesnt then the switch is bad.

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Check out the motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new motor conversion kit which includes the motor, motor control board and the wire harness. This kit takes about an hour to install. See www.neptunewaxmotor.com for step by step pictures on how to disassemble your Neptune.

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