Question about Creative Labs Zen Digital Media Player

2 Answers

Won't turn on at all

I've tried to reset it over and over (so many times now that I'm worried I've killed the reset button), but it won't turn on!

It's just a black screen. No blue light or white screen or anything.

It was working perfectly fine, then I turned it off, and tried to charge it via an USB hub with my computer (mind you, the battery wasn't completely used. There was still plenty of hours left for the battery to live, I charged it just in case). My computer didn't detect it or any of the other things plugged in the USB hub, so I tried to put my Creative Zen into the computer's USB alone and all of the other USB slots, but none of it worked.
(OFFTOPIC but... yeah, my USB hub is also dead XD but the things that were plugged into it doesn't work on it's own either... but other things like my external driver works in all of the computer's USB slots so it can't be the computer...)

Anyway, anyone have a solution?
I've tried other things that I've found on this site ("push reset, push power-on and play at the same time"), but it didn't work.


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  • 6 more comments 
  • Jenn French Sep 14, 2008

    I was listening to it last night and then i turned it off when i was going to bed. And this morning i tried to turn it on but it wont. When i plug it into my USB port the blue light on the side flicks on and off, but it isnt recognized by the computer. It wasnt out of batteries when i turned it off last night and it hasnt been exposed to anything that could have broken it.

  • EGRESS_10RCN Sep 19, 2008

    I went to use my Zen last night, it was fine when I disconnected it from my PC, and then nothing. It won't power up, it won't charge, the pc won't recognize it.

  • bigmadkk Sep 20, 2008

    mine doesnt work at all

  • abeezer Sep 28, 2008

    i have the same problem... if anyone can get me a solution.. would be grateful.. thanks

  • made4murder Oct 17, 2008

    I shut it off and when I went to turn it back on no response at all.

  • Anonymous Oct 18, 2008

    same here. WE NEED A FIX

  • sc4Rzz Oct 18, 2008

    same problem here. I NEED A FIX

  • henkie12 Oct 30, 2008

    same here<< seems like a bad end:(

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2 Answers

I've tried charing it, and that won't work. Even a different USB plugin.

Posted on Oct 17, 2008

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  • 24 Answers

Did you try charging it?
or maybe you could try a diffrent USB plug inn.

Posted on Oct 17, 2008

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