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Usb port I purchased a MagicJack. Where is the usb port or plug to insert it?

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Looking at the picture of the computer it looks like you need to get a usb 2.0 pci card installed for the magic to work

Posted on Nov 12, 2008

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Posted on Jan 02, 2017

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Has dail tone no calls out


Is your Magicjack plugged into the wall power thru a power module? Try plugging the magicjack directly into a USB port on your computer. If the magicjack work now, then you have a bad power module.
I had the same problem. My Magicjack was plugged into a wall socket. First the dial tone became inconsistent, then I could no longer make calls out, then it died completely. I plugged the MJ into a USB socket on my computer, and it then worked nomally.

Problem:
The problem is in the seperate magicjack power supply module.
When the magicjack is plugged into your computer USB port, it is getting power directly from the 5 volt source in the USB port.
In order to use AC wall current to power the magicjack, a power converter module is needed. That module contains a transformer and rectifier that coverts 115V AC into 5V DC. It is that power converter module that is failing.

Tech section:
I decided to trouble shoot the problem. I measured the 5V output of the power module to be only 3.5V. I took the power module apart to figure out why it failed. I found two 220uF 10V capacitors that were labelled "Low ESR" (C8 and C9). I measured the ESR of these caps and C8 measured 1.5 Ohms. I replaced that cap and it fixed the problem. Output voltage restored to 5V. These electrolytic capacitors do not fail suddenly, they gradually deteriorate. The output voltage of the Magicjack power module will drop gradually until it hits a critical level. The MJ will start to behave sporadically, then it will die completely.

Solution:
I do not recommend repairing these power modules. I did it out of curiosity. These modules are very cheap.
Magicjack is aware of the problem. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Also, consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".

dail-tone-no-calls-out-mbz13odsyguuiirp1214tyyc-2-0.jpg dail-tone-no-calls-out-mbz13odsyguuiirp1214tyyc-2-1.jpg

Dec 21, 2014 | magicJack pc to phone, free local & long...

2 Answers

My magic jack plus will not work and I am wondering if the electrical connector is bad.


Go to the magic jack website and update your adapter. Also try different USB ports and reboot your computer with magic jack connected. If the computer does not recognize the adapter, try disconnectin and reconnecting into different ports. There is a update option on magic jack website and tech support as well.

Nov 04, 2014 | magicJack PLUS VOIP Phone Adapter

1 Answer

I can call out on my Majic Jack Plus but cannot receive calls. The majic Jack is registered and set up on my modem.


This could be failure of the power adapter module.
Is your Magicjack plugged into the wall power thru a power adapter? Try bypassing the power adapter and plugging the magicjack directly into a USB port on your computer. If the magicjack work correctly now, then you have a bad power adapter module.
I had a similar problem. My Magicjack was plugged into a wall socket. First the dial tone became inconsistent, then I could no longer receive calls, then it died completely.
I plugged the MJ into a USB socket on my computer, and it then worked normally.
If you have a failing power adatper, it will continue to deteriorate, and it will eventually fail completely. The blue power on the magicjack will not come on when it is plugged into the power adapter, but it will illuminate when plugged into the USB socket on the computer.
Note: the computer must be on to power the magicjack thru the USB port.

Magicjack is aware of the problem and offers a replacement power adapter module. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".

Oct 05, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

I changed computers now magicjack will not come on


On a new computer, you have to reinstall the magicjack software.
When you plug the magicjack into a USB port for the first time, you should get a message about installing software.
Something like: "Install or run program from your media".
If you powering the Magicjack directly from the wall AC and are not using a USB port, be sure the ethernet and phone lines are both connected.

Oct 03, 2014 | magicJack Usb Phone Jack - As Seen On Tv

1 Answer

Magicjack upgrade


If it is not recognised by the computer, then it may be conflicting with another USB device or anti-virus software.
Magicjack is an internet device, you must be connected to the Internet to use it. Check your internet access by opening the browser and going to googles home page. The magic jack device should be plugged in to the USB port and .will be shown as enabled in the device manager (under the control panel).
If you are still having problems check your account is still valid by
logging into the website with your email/telephone number and
password.

https://web03.magicjack.com/my/index.html?

Mar 26, 2014 | magicjack.com

3 Answers

My Majic Jack Plus is not working ,the light is not coming on.


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Dec 14, 2013 | magicJack Two, 2 Magic Jack Plus Voip...

2 Answers

We have a problem with the majic jack adapter. It does not work when plugged into the wall. It only works when plugged into the computer. This is a new 5 yr warranty majic jack that was working when...


This is a common problem with the magicjack. It works when plugged into a USB port on the computer, but not when plugged into an AC wall socket. On the magicjack plus there is a blue power light near the word "plus". If that light is not on, then it is not getting power.
The problem is in the seperate magicjack power supply module.
When the magicjack is plugged into your computer USB port, it is getting power directly from the 5 volt source in the USB port.
In order to use AC wall current to power the magicjack, a power converter module is needed. That module contains a transformer and rectifier that coverts 115V AC into 5V DC. It is that power converter module that is failing.
The power converter module has an AC plug on one end and a USB socket on the other end. In order to power the magicjack from the AC current from the wall outlet, you plug the power adapter into the wall socket and the magicjack into the USB socket on the power supply module.
I had the same problem with my magicjack. I measured the 5V output of the power module to be only 3.5V. I took the power module apart to figure out why it failed. I found two 220uF 10V capacitors that were labelled "Low ESR" (C8 and C9). I measured the ESR of these caps and C8 was 1.5 Ohms. I replaced that cap and it fixed the problems. These two caps are circled in red in the photo.
I do not recommend repairing these power modules. I did it out of curiosity. These modules are very cheap. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for magicjack power adapter.

problem-majic-jack-adapter-not-work-mbz13odsyguuiirp1214tyyc-5-0.jpg problem-majic-jack-adapter-not-work-mbz13odsyguuiirp1214tyyc-5-1.jpg

Nov 16, 2012 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

REGISTRAR MI MAGICJACK


Check your account status.
https://web03.magicjack.com/my/index.html?
login with your telephone number/email address and password.
As long as you are on the internet and the magic jack has a telephone attached, which then plugged into a USB port, it should set itself up. If not try another USB port.

Jan 05, 2012 | magicjack.com Computers & Internet

1 Answer

I purchased a magicJack and it will not work from usb outlets of my computer


Check you are connected to the internet first, then plug in the telephone to the magicjack device, then plug it into the USB port.

Oct 07, 2011 | magicjack.com

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