Is there an address I can contact to get a manual to show me how to put a new ink cartridge or ribbon in a 355 and to tell me where I can purchase a new ribbon or cartridge? My print is getting almost too light to read. Thank you. Jim M
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Tell me how long the printer sat with empty cartridges? More than 30 days?
You may want to deploy this trick: take new ink cartridges out, put them to the side. take the hair dryer and for 2-3 min, blow hot air around the area and clean up the ink with alcohol swabs until clean! Also clean with alcohol, the contact points and surrounding area. Reinsert the ink and try and see if the printer recognizes new ink.
Replacing the ink cartridges B Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.The LCD will tell you which ink cartridge is low or needs replacing. Be sure to follow the LCDprompts to replace the ink cartridges in the correct order. Even though the machine tells you that an ink cartridge is empty, there will be a smallamount of ink left in the ink cartridge. It is necessary to keep some ink in the inkcartridge to prevent air from drying out anddamaging the print head assembly. a Open the ink cartridge cover. If one or more ink cartridges are empty, for example Black, the LCD shows Ink Empty Black and Replace Ink. b Pull the lock release lever down and take out the ink cartridge for the color shown on the LCD. C Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge. d Remove the protective yellow cap (1). Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. f Lift each lock release lever and push it until it clicks, and then close the ink cartridge cover. GIf you replaced an ink cartridge, the LCD may ask you to verify that it was a brand new one. (For example, Did You Change Blck?) For each new cartridge you installed, press 1 (Yes) to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, be sure to press 2 (No). If you wait until the LCD shows Note If the LCD shows No Cartridge after you install the ink cartridges, check that the ink cartridges are installed properly.
That is normal, the printer "sees" the cartridges by their serial number, so when you pop in a refilled cartridge, the printer thinks you have put in old cartridges and continue to show low ink level. When you pop in a new one, with a new serial code, the ink level will reset, showing that the cartridges are full again. You can try this: 1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and
place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again. Doesn't always work, but you can try. Here are links, so you can see: http://www.misterinkjet.com/hp56reset.htm http://www.misterinkjet.com/hp57reset.htm
I am not sure about "injecting" the alcohol - but I would have agreed with external cleaning with it.
If all you have done has not produced a cyan (red), the your contact for that color is dirty/oxidized/broken. That ribbon cable is pretty strong, but the contacts that make with the cartridge have been known to become dirty. If a q-tip with alcohol on it rubbed over the contacts that make with the cartridge don't correct the problem, check the ribbon cable for damage - and replace it (or the printer) - probably cost about the same.
take out the cartridge , turn off your printer and take out all the cables behind your printer and wait for 5 minutes and put everything back in.. if the same error shows.. im sorry but your printer needs to be replaced.
In this case you need to please remove the new cartridges and place the old one in back and check if they are getting detected then it clearly shows that the problem is with the new cartridges. If the same persists with the old one then try ckeaning the circuit portion which is on the cartridge and the printer. and then check for the same else carrier stall needs to be replaced. Thanks and all the best
Get yourself a new ribbon Gen. Ribbon T-340 and a lift off Gen. Ribbon T-350 the lift off snaps onto the bottom of the ribbon and then both go on the typewriter there are two small tabs onthe ribbon cassette that go into notches on the front of the ribbon deck then the unit snaps down in the back held by the blue latch.
try to clean the printer contacts of the left.before you do that unplug the powercable first.used a cotton swab to clean the copper contact of the printer..after cleaning insert the ink cartridge..if the error is still occuring this is now an issue of the printer..the printer needs to be replaced/serviced...