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Royal rl 170 mx

We had a paper jam and now it makes wierd noises and won't shred

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We bought another shredder

Posted on Sep 17, 2008


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Posted on Jan 02, 2017


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Makes grinding noise and does not pull the paper in or shred. I have pulled out all bits of paper stuck between the teeth. I'm afraid this thing is toast

This type of shredder can get clogged so badly, the material has to be removed with a utility knife. This is especially true if someone has tried to shred coated stock or, worse yet, credit cards. The noise you are hearing is the mechanism bouncing over clumps of residue jammed in-between the grinding "teeth".

Apr 18, 2015 | Royal 1200MX 12 Sheet Strip Cut Paper...

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What kind of oil is used on the royal orca 9512x?

The shredder does not use oil. The noise probably relates to something jammed in the shredding mechanism or one or more damaged shredding elements.

Mar 01, 2015 | Royal Office Equipment & Supplies

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Have you ever "oiled" the machine.
ALL cross-cut shredders need to be oiled to help clear out the paper dust and debris generated during the shredding process.
Pour some shredder oil across the cutting shafts while it is running and occassionaly put some oil onto a sheet of paper as you shred it.

May 09, 2011 | Royal 150MX Cross-Cut Shredder

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Royal 150MX When you put paper in it does not

If the cutting blades do not turn when it is running then you have likely boken a plastic gear inside.
You will have to open it up to see which one...then you can contact Royal at 1-800-524-0799 for parts assistance and pricing.

Dec 30, 2010 | Royal 150MX Cross-Cut Shredder

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Yesterday when i was using it it started to make a really loud noise. reverse makes the normal noise but on auto it sounds bad. i cleaned out the inside but there is still paper stuck that i cant pull out....

It will not hurt to pour some lightweight shredder oil onto the cutting shafts....depending on how much you use the machine this should almost be part of a regular operation... I normally suggest to customers to pour the shredder oil onto a sheet of paper in an "S" pattern and then shred the sheet of paper....also shredders will work more reliably if you only shred about 70% of the rated capacity...less strain on the motor and parts and this results in fewer jams and longer machine life.

Oct 08, 2010 | Royal VF1012mx Shredder

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I have a Royal RL170MX shredder. It has started

Try putting some oil on a sheet of paper and then shredding the paper with oil on it.
If that dosn't fix it....take cover off....(with the unit unplugged.) and check plastic gears in drive train.

May 20, 2010 | Royal RL170MX Shredder

1 Answer

Shredder will not start when paper is inserted. switch is on auto. This happened after a long session of shredding

Two possible problems;
  1. Teeth underneath lid are jammed; sometimes (especially after a long session) although the papers go through, debris builds up and can get caught in the teeth; to clear unplug and with tweezers or a tina flathead screwdriver, pull out shreds of paper still caught
  2. Motor is overheated; once cool, try it again (move switch to reverse to see if motor is still working). If motor is working, see Step 1 for a jam; some jams can be cleared by running it in reverse. Royal doesn't recommend "long" shredding sessions. My unit recommends sessions of 20 pages or less. If you try to overwork the shredder, it will overheat and in some cases, fry the motor.
I hope this helps answer your problem. Best of luck!

Nov 12, 2009 | Royal 10X Shredder

1 Answer

ROYAL RL170MX Shredder won't shred

Did you ever put shredder oil onto the cutting blades?????
The blades can clog with paper dust and then it can't shred as many papges as it should or even jam should occasionally shred a sheet of paper with shredder oil poured onto the sheet.

Aug 11, 2009 | Royal 1280MX Shredder

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