Question about HP Compaq Presario v3000z Notebook

2 Answers

How to reformat my laptop without a cd??

I just bought a new HP laptop....the brand is Compaq

after a few day i realise that my laptop come with some trojan horse in some of the software that come with the laptop...

i try uninstall it but it fail..

so now i decide to reformat my laptop....but now the problem is i dont have a recovery CD with it???

what should i do??i cant reformat my laptop...and i dont no how... please help...

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  • 1 more comment 
  • andreateh Sep 13, 2008

    thanks for those comment...



    i am quick new to all this...



    i am wondering which software must i load...



    cause there is a lot and i am really confuse...



  • andreateh Sep 13, 2008

    well...



    cause the graphic card is quite good..so mostly i will use it for gaming...



    and i will use it for suffing the net ,chatting, doing project listening to music and many more...



    actually by reformating the laptop can i delete those trojan away...



    i uninstall the program tht was infected by trojan but those trojan are still there



    now i cant even online...so i was thinking of reformatting my laptop...



    is it the best solution??

  • andreateh Sep 13, 2008

    well..



    i loaded the avg...and i think i try deleting those trojan before but i fail...



    i handed over to my friend to deal with it...



    so i am not sure..



    but as far as i no those trojan are there and i cant log into the internet...



    what should i do?? download another type of antivirus or reformatting??

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2 Answers

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IF YOU STILL CANT FIND THE RECOVERY PARTITION.. CONTACT HP THROUGH THEIR SITE AND YOU CAN ORDER A NEW SET OF RECOVERY DISKS FOR YOUR SYSTEM . OR PREFERABLY JUST INSTALL VISTA AND GET THE DRIVERS FROM HP.COM

Posted on Sep 13, 2008

  • 4 more comments 
  • KINSHUK ACHARYA
    KINSHUK ACHARYA Sep 13, 2008

    just tell me your requirements and your purpose of using that laptop... i'll surely be able to help you out

  • KINSHUK ACHARYA
    KINSHUK ACHARYA Sep 13, 2008

    no the best solution would be to get those trojans out .. why dont you try a latest antivirus program and get it updated so that the trojans are removed from the system ... if it still doesnt work then reformatting is surely the best option .. however do consult me before reformatting ..as if it is not done in a proper way the trojans might not get deleted.. hope your system gets normal soon

  • KINSHUK ACHARYA
    KINSHUK ACHARYA Sep 13, 2008


    ok lets first chk it out that ur system really has a recovery partition or not ... right click on the my computer icon and select manage ---> then click on disk management option on the left hand side column ... telll me how many drives is it showing


  • KINSHUK ACHARYA
    KINSHUK ACHARYA Sep 13, 2008

    ok lets first chk it out that ur system really has a recovery partition or not ... right click on the my computer icon and select manage ---> then click on disk management option on the left hand side column ... telll me how many drives is it showing 

  • KINSHUK ACHARYA
    KINSHUK ACHARYA Sep 13, 2008

    BEFORE REFORMATTING I WOULD SUGGEST USING MCAFEE 8.5i ANTIVIRUS .. INSTALL OT AND UPDATE THE VIRUS DATABASE AND THEN GET YOUR WHOLE SYSTEM SCANNED (MIGHT TAKE A LOT OF TIME BUT WILL SURELY WORK).. AND IF THE PROBLEM STILL PERSISTS CNTCT ME WE WILL HELP YOU REFORMAT IT 

  • KINSHUK ACHARYA
    KINSHUK ACHARYA Sep 14, 2008

    DID THE PROBLEM GOT SOLVED ???

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When you turn it on, watch the screen carefully. Many times recovery is contained on a small partition of your hard drive. When your computer begins booting, watch for a short message that says something like, "For recovery press F11". It could be another F key. You will only get a couple seconds to choose it. Choose an option that does a full restore which will reformat the drive.

Posted on Sep 13, 2008

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