Cannot Play Commercially Produced DVDs (Panasonic DMR-ES40V)
Sept. 13, 2008 -- Recently (for the past several weeks) I have been unable to play commercially produced DVDs that, previously, I HAVE been able to play. I get this message displayed on my TV screen: "The disc cannot be played in your region." I understand that my unit is (factory) set to "Region1" that supposedly allows me to play DVDs with Region "1" or "ALL" encoding. I AM able to play DVDs that the unit has recorded.
I have had this unit for 3 to 4 years(?).
I have not knowingly changed the "Region" setting of my unit (if that is even possible). I have not yet tried unplugging the unit for 30 minutes, nor have I tried a Lens Cleaner. Any and all insights/thoughts/suggestions will be greatly appreciated.
Re: Cannot Play Commercially Produced DVDs (Panasonic...
Dear FixYa Team,
Thanks for your inquiry re my problem.
Since I posted, I THINK I may have solved my problem. I unplugged the unit for an hour or so, plugged it in again, and it DID play a "commercial" DVD that I had tried earlier. I don't know if this is a permanent solution -- we'll see. If not, I'll take the next step in seeking some help.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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NoThese days most of the companies are producing Region 0/ALL DVDs If you can get them OR buy a dual region DVD i.e. Region 2/4 which can play on both the regions. Most of the DVDs produced in India are multiregions. Choice is yours now
I had a similar ERR message and freaked out a bit for a week. Panasonic customer service was no help and suggested i send it in for VERY expensive repair. No way. After tons of additional research and trouble shooting I fixed my unit tonight. I downloaded the DMR-ES40 DVD Recorder Firmware Update from the Panasonic update and stored in on a CD. Put the cd in my dvd player following instructions from the website. My system is restored and works well again.
Why paid personnel at Panasonic could not tell me this is beyond my understanding.
Try updating you firmware as I did. Hope you get the same success. -Tamara
I had the same trouble, also wouldn't play back discs that I recorded using it. The commonly listed reset of channel up and down at the same time was not meant for this model.
Below is the official solution that was sent to me by panasonic.
After using this method to reset my player it worked great. it was just like taking it out of the box for the first time.
Dear Valued Customer,
Thank you for your inquiry, reguarding model DMR-ES40V.
Try this reset to fix the issue.
1. Unit power must be on.
2. Press [STOP] & [VHS > DVD] ON THE UNIT for over 5 seconds.
Thank you for contacting Panasonic.
Thank You, Panasonic Consumer Support
We need to narrow down where the problem lies. Even without finalizing the disc, you should be able to play back the recording. Can you do this? If you can play back the recording, the problem exists in the finalization stage and we'll need to concentrate there. Pplease update this and we'll proceed to the next step.
Same problem. Contacted Panasonic. Technician indicated that there is a problem between the CPU and the timer. The unit is three years old and out of warranty, so he offered Panasonic's service at $120 for labor plus any parts.
So I gave it one more try. I pressed and held the REC on the Power button for about 10 seconds, which reset the unit. Then I was able to play a DVD and eject it.
I went to Panasonic site and downloaded the manual. If you can post here your email , Ican send it to you or you download it yourself, here is the link:
copy the link and paste to your browser,
the filename is DMRES40V.pdf , the size is 7636K