Question about Video Game Consoles

1 Answer

Hi... xbox 360 ... moved to new house ... just got broadband with a new wifi router ... xbox live will not connect - gets to "update required" then ... "update error" and sends me to xbox.com/update which does not work (sends me to a generic support page which does not seem to have any mention of any update)... any ideas?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 43 Answers

Try ethernet w/o wifi or call the support line on your 360 box /go to xbox.com to get #

Posted on Sep 13, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Am trying to get xbobx live for my nephews birthday, hes got the xbox 360 ellite, but its not the shinny latest model do i need a wireless adapter as well as the router that came with my broadband, but we...


If you do not have a router that you can plug directly into the back of the Xbox 360 then yes you will need to purchase a wireless router to sync up with your wireless router that you already have downstairs. You didn't specify if your broadband router had wireless capabilities? Does it? If not then you will need to buy a wireless router to be able to hook up your Xbox 360.

Microsoft has their own personal wireless router that fits on the back of the Xbox 360 nicely. I would recommend you purchase it due to ease of installation and compatability.

Here is a link to an example of what it looks like: http://www.gamestop.com/xbox-360/accessories/xbox-360-wireless-n-networking-adapter/76045?ref=recpdp&cross=802124

And a cheaper older model: http://www.gamestop.com/xbox-360/accessories/xbox-360-wireless-network-adapter/40678

And here is a link to Xbox step by step wirless hookup: http://support.xbox.com/en-us/pages/xbox-live/get-started/connecting/wireless.aspx

If you are having specific issues then ask away and I can see what I can do to help you out. Try to be specific on what your current setup is and what problems you are having. thanks.

Jul 16, 2011 | Microsoft Video Game Consoles

2 Answers

I have just got in broadband but my xbox aint picking up my wireless signal upstairs,ive got the wireless adapter for the xbox,its picking up a few neighbours network connections,surely my xbox should be...


It is possible that the Xbox will be unable to pick up the wireless signal being transmitted by your gateway because the signal is too weak.

The connection speed of your internet has nothing to do with the strength of the signal. The best way to test this would be to try to connect to your wireless internet on a laptop while sitting near the xbox. If you cannot, you will know that the signal isn't powerful enough to reach that location.

There are three common options to amplifying your signal if necessary.

1) Purchase a High-gain antenna for your wireless gateway
2) Purchase a wireless repeater
3) Purchase a new router/gateway with a longer range capability. A "Wireless N" enabled router would be optimal for this application.

Apr 12, 2011 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 will not connect to home wifi network. tried all the tricks from xb0x help and Sky who provide the broadband


Hi there,
Can you do a Network Test? If it can access the router the router then your router is blocking the connection to the Internet. If this is the case, visit http://www.portfoward.com to add the proper port ranges on your router.
If it cannot access the router, then the router likely has a WPA or WEP security key which needs to be identified in your 360's Network Settings.

Jan 04, 2011 | Microsoft Xbox 360 Console

1 Answer

The x box says system update stopped..what has happened? how do i fix it?


Came across a link that might be of some use to you, here's what it says:

Get Updates for Your Xbox 360 Console There are three ways to get updates for your Xbox 360 console:
Update through Xbox LIVE. Copy update to a USB Flash Drive. Burn a DVD or CD. Update through Xbox LIVE
Getting the update free on Xbox LIVE is the best option because your console will be automatically updated as new system software is released.
To update your Xbox 360 console on Xbox LIVE, you must have an Xbox LIVE account with either a Gold or Silver membership, and a broadband Ethernet connection.
To update on Xbox LIVE: Connect your Xbox 360 console to your broadband connection. If your console is not connected already, see Connect to Xbox LIVE. Note Your console will be restarted when you join Xbox LIVE, so be sure to save your game progress. Create an Xbox LIVE membership or add one to your offline profile, if you haven't already. Go to the Marketplace area of the Xbox Dashboard and select Join Xbox LIVE. Follow the steps for creating a profile. You can also add an Xbox LIVE membership to an existing profile by selecting Join LIVE from the Xbox LIVE area of the Xbox Dashboard. You may be asked to update the software on your console. Select Yes and wait for the update to finish. Future updates will be installed automatically, as long as you are signed into Xbox LIVE. Copy the Update to a USB Flash Drive
If you don't have an Xbox LIVE account or have a slow Internet connection, using a USB flash drive is a good option.
Note: The USB flash drive must use the FAT32 file system.
Update using a USB flash drive:
Connect your USB flash drive to a USB port on your computer. Click here to begin downloading the update folder. Save it as "$SystemUpdate9199.zip" anywhere on your computer. Unzip the File. Copy the contents from the unzipped folder onto the root of your flash drive. Safely remove the flash drive from your computer and plug it into a USB port on your Xbox 360 console. If your console is on, turn it off, then back on. The update program will start automatically. Select Yes, update now. When you see the new dashboard, you're done. Burn a DVD or CD
Your other option is to download a file from Xbox.com and burn a DVD or CD. Use this method if you don't have your console connected to broadband, or if you use a dialup connection to the Internet. You could even do this at a friend's house who has a broadband Internet connection and a DVD or CD burner.
To create an update disc you need the following:
A DVD or CD burner. A blank, writeable DVD or CD. The update file from Xbox.com. This procedure involves burning the DVD or CD by using Microsoft Windows DVD or CD burning software. If you're using third-party CD/DVD writing software, follow the instructions for creating a data disc.
The same steps apply whether burning a CD or a DVD.
To create a DVD or CD:
Click here to begin downloading the update folder. Save it as "$SystemUpdate9199.zip" anywhere on your computer. Place a blank disc in your burner. From Windows Explorer, select Open Writable CD Folder Using Windows Explorer or open the CD drive icon. Open (double click) the zipped $SystemUpdate.zip folder and drag the contents of the zipped folder to the root of the CD Folder. If the CD write window doesn't open by default, drag and drop the folder onto the CD/DVD RW drive. Note If you are using an earlier version of Windows you will need to open the file using a separate utility (for example, WinZip). In the Explorer window, click Write files to CD from the CD writing tasks or right-click the CD/DVD RW drive and select Write these files to CD. Caution The update filename and folder structure must be intact for the update to run properly. Follow the steps in the CD wizard. When you are finished with the wizard, the CD will eject. Your CD is ready. To update the console:
Place the CD in the Xbox 360 console.
Power cycle the Xbox 360 console. The update program will start automatically. Select Yes, update now and press A. Wait for the update to complete. When the console reboots, you're done. If this does not work then you need to sand your xbox in to microsoft.
Keep Checking Daily for the new update.

Jan 01, 2011 | Microsoft Xbox 360 Console

1 Answer

Hey, I am a mom with no idea what I need to get to set up xbox live. We have an xbox 360 but have no clue what I need to purchase to have xbox live


first off you need an xbox live subscription to use xbox live. Also I am assuming you have a broadband connection. So the best way is to purchase a router and then hook up your computers and xbox to that router via ethernet cable. Here are two links that should help you:
http://www.wikihow.com/Hook-Up-Xbox-360-Live

http://www.ehow.com/how_4532214_hook-up-xbox-live.html

Thank you,
Lee

Jul 22, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox live is not working


How are you connecting Your Xbox console upto your Internet ? if your Connecting Via WiFi, Make sure you have the Xbox compatible WiFi adaptor, if you are connecting Via a Local Area network, Ensure that your Console is hooked up Directly to Your Router, and if your connecting Via a Shared internet connection thru a PC, Ensure it is Hooked up correctly and also that your computer is set up to allow sharing the internet connection, That sometimes makes Xbox live faulty.

Also another problem for IP addresses not working is Due to your Internet service provider, Some broadband companies constantly renew IP addresses changing them every so often which the Xbox doesnt like. I would suggest contacting your Service provider and seeing if they have any Technical Support !

Oct 27, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox Live


Things to Ensure

  • Your router is connected to your xbox
  • Your router is connected to an active telephone line with broadband active.
  • You have configured xbox live.

Oct 01, 2008 | Microsoft Xbox 360 Console

5 Answers

Xbox live connection


three is the network
connect and install three usb modem
connect xbox to pc with ethernet cable
then start right click my network places and go to properties in network connections right click 3 usb modem then properties then advanced, tick the box allow other network users' then okay
now connect 3 3g device turn on xbox and BINGO !

Dec 15, 2007 | Microsoft Xbox 360 Console

1 Answer

My Internet Connection for XBOX Live?


Hi Mate, i used to use the original xbox on live its best with 1mb broadband or above, and alot easier to use it if you buy a router ie wired or wireless whatever you can afford. its great fun. and yeah 256k would be the minimum. and you can get more information here, http://www.xbox.com/en-GB/live/howdoigetxboxlive.htm hope you have as much fun as i had with the xbox :-) John

Jan 04, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Video Game Consoles Logo

Related Topics:

37 people viewed this question

Ask a Question

Usually answered in minutes!

Top Video Game Consoles Experts

Iron
Iron

Level 3 Expert

3018 Answers

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...