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Hi... xbox 360 ... moved to new house ... just got broadband with a new wifi router ... xbox live will not connect - gets to "update required" then ... "update error" and sends me to xbox.com/update which does not work (sends me to a generic support page which does not seem to have any mention of any update)... any ideas?

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Try ethernet w/o wifi or call the support line on your 360 box /go to xbox.com to get #

Posted on Sep 13, 2008

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Setup your Xbox to a Wireless Network


Xbox game consoles can be connected <span style="text-decoration: underline;"></span> to a router<a href="http://compnetworking.about.com/cs/routers/g/bldef_router.htm"></a> for wireless access to the Internet and Xbox Live. Follow these instructions to set up the Xbox or Xbox 360 connections to a wireless home network.<br /><br /> <ol> <li>Connect the appropriate wireless network adapter<a href="http://compnetworking.about.com/od/hardwarenetworkgear/g/bldef_adapter.htm"></a> to the console. On the Xbox, a Wi-Fi adapter that connects to the Ethernet sometimes also called a wireless network bridge must be used. Alternatively, the Xbox 360 is also designed to work with certain Wi-Fi <i>game adapters</i> that connect to a USB port.<br /><br /></li> <li>Turn on the console and navigate to the wireless settings screen. On the Xbox, the menu path is "Settings -&gt; Network Settings -&gt; Advanced -&gt; Wireless -&gt; Settings" On the Xbox 360, the menu path is "System -&gt; Network Settings -&gt; Edit Settings."<br /><br /></li> <li>Set the SSID (network name) on the Xbox to match that of the wireless router. If your wireless router has enabled SSID broadcast, the SSID name should appear pre-selected on the Xbox display. Otherwise, select the "Specify Unlisted Network" option and enter the SSID there.<br /><br /></li> <li>Specify "Infrastructure" as the Network Mode. (Infrastructure is the mode used by wireless routers.)<br /><br /></li> <li>Set the Security Type to match that of the wireless router. If your router uses WPA encryption and the type of adapter connected to the Xbox does not support WPA, you will need to change your router settings to use WEP encryption instead. Note that the standard MS Xbox Adapter supports WPA while the standard Microsoft Xbox Wireless Adapter (MN-740) only supports WEP.<br /></li> <li>Save your settings and verify the network is functional.<br /><br /> On the Xbox, the Wireless Status screen displays whether a connection has successfully been made with the wireless router, and the Connect Status screen displays whether a connection has successfully been made through the Internet to Xbox Live.<br /><br /> On the Xbox 360, use the "Test Xbox Live Connection" option instead.</li></ol> Tips: <ol> <li>Even when your wireless connection between the Xbox and the router is working perfectly, you may still experience difficulty connecting to Xbox Live. These issues can be caused by the quality of your Internet connection or the firewall and Network Address Translation (NAT) settings of your wireless router. Additional troubleshooting may be required in these areas to achieve reliable Xbox Live connections.</li></ol><span style="font-weight: bold;">Troubleshooting</span><br /><br /> The built-in diagnostic of the Xbox can help with any falure.Navigate to the <i>System</i> area of the Xbox Dashboard, select the <i>Network Settings</i> menu option, then select <i>Test Xbox Live Connection</i> to run the test at any time. If the Xbox 360 built-in network diagnostic fails with the following message: <br /> <ul><i>Technical configuration error. Please contact Xbox Customer Support.</i></ul> This indicates a network issue requiring further investigation. The Xbox 360 network diagnostic contains the following tests run in the order listed below. Steps for troubleshooting Xbox 360 connectivity issues depend on which test reports the failure. <br />If you have an original Xbox 360 console, you need to attach an Xbox 360 Wireless Networking Adapter before you can connect your console to a wireless network.<br /> <b>Note</b> You can use an Xbox 360 Wireless Networking Adapter with the Xbox 360 S console. If your wireless router is not near your console, you may get a better wireless signal by using a wireless networking adapter. When you connect an Xbox 360 Wireless Networking Adapter to an Xbox 360 S console, the console will automatically use the wireless adapter instead of the built-in Wi-Fi.<br /> If you have an original Xbox 360 console, you need to attach an Xbox 360 Wireless Networking Adapter before you can connect your console to a wireless network.<br /><br /> Step 1: Attach an Xbox 360 Wireless Networking Adapter to the back of your Xbox 360 console.<br /> Step 2: If a network cable is plugged into the back of your console, unplug it. Step 3: Check the light on the Xbox 360 Wireless Networking Adapter.<br /> If you're using the black adapter with two antennas:<br /> <ul> <li><b>No light:</b> The adapter is not receiving power. Unplug the USB connector, and plug it in again. Still no light? Try plugging the adapter into a USB port on the front of the console.</li> <li><b>Green:</b> The adapter is connected to a wireless router, gateway, or access point.</li> <li><b>Flashing green:</b> The adapter is attempting to connect to a wireless network.</li> <li><b>Red:</b> The adapter is not recognized. Try plugging the adapter into a USB port on the front of your console. </li> <li><b>Flashing red:</b> There is a problem. The adapter might be experiencing a hardware failure.</li></ul><br /> Configure your wireless settings Go to <b>My Xbox,</b> and then select <b>System Settings</b>. <br />Select <b>Network Settings.<br /></b>Select <b>Configure Network</b>.<br /> <ol> <li>On the <b>Basic Settings</b> tab, select <b>Wireless Mode</b>. <br /> <b>Note</b> If Wireless Mode is still not available, there might be a problem with your hardware. <br /></li> <li>Select <b>Scan for Networks</b>. </li> <li>Select your wireless network name. <br /><br />If your wireless network is not listed, try either of the following:<br /> <ol> <li>Try improve the router signal by moving the router position.If you are not broadcasting your wireless network name, select <b>Specify Unlisted Network</b>, and enter your wireless network name and security type. </li></ol></li><br /> <li>Enter your wireless network password, and then select <b>Done</b>.</li> <li>Press the <b>B</b> button on your controller, and then select <b>Test Xbox LIVE Connection</b>. If you successfully connect to Xbox LIVE, you'll see this screen:Choose <b>Yes</b> when you are prompted to update the console software. <br /></li></ol>

on Jan 18, 2011 | Video Game Consoles & Games

1 Answer

The x box says system update stopped..what has happened? how do i fix it?


Came across a link that might be of some use to you, here's what it says:

Get Updates for Your Xbox 360 Console There are three ways to get updates for your Xbox 360 console:
Update through Xbox LIVE. Copy update to a USB Flash Drive. Burn a DVD or CD. Update through Xbox LIVE
Getting the update free on Xbox LIVE is the best option because your console will be automatically updated as new system software is released.
To update your Xbox 360 console on Xbox LIVE, you must have an Xbox LIVE account with either a Gold or Silver membership, and a broadband Ethernet connection.
To update on Xbox LIVE: Connect your Xbox 360 console to your broadband connection. If your console is not connected already, see Connect to Xbox LIVE. Note Your console will be restarted when you join Xbox LIVE, so be sure to save your game progress. Create an Xbox LIVE membership or add one to your offline profile, if you haven't already. Go to the Marketplace area of the Xbox Dashboard and select Join Xbox LIVE. Follow the steps for creating a profile. You can also add an Xbox LIVE membership to an existing profile by selecting Join LIVE from the Xbox LIVE area of the Xbox Dashboard. You may be asked to update the software on your console. Select Yes and wait for the update to finish. Future updates will be installed automatically, as long as you are signed into Xbox LIVE. Copy the Update to a USB Flash Drive
If you don't have an Xbox LIVE account or have a slow Internet connection, using a USB flash drive is a good option.
Note: The USB flash drive must use the FAT32 file system.
Update using a USB flash drive:
Connect your USB flash drive to a USB port on your computer. Click here to begin downloading the update folder. Save it as "$SystemUpdate9199.zip" anywhere on your computer. Unzip the File. Copy the contents from the unzipped folder onto the root of your flash drive. Safely remove the flash drive from your computer and plug it into a USB port on your Xbox 360 console. If your console is on, turn it off, then back on. The update program will start automatically. Select Yes, update now. When you see the new dashboard, you're done. Burn a DVD or CD
Your other option is to download a file from Xbox.com and burn a DVD or CD. Use this method if you don't have your console connected to broadband, or if you use a dialup connection to the Internet. You could even do this at a friend's house who has a broadband Internet connection and a DVD or CD burner.
To create an update disc you need the following:
A DVD or CD burner. A blank, writeable DVD or CD. The update file from Xbox.com. This procedure involves burning the DVD or CD by using Microsoft Windows DVD or CD burning software. If you're using third-party CD/DVD writing software, follow the instructions for creating a data disc.
The same steps apply whether burning a CD or a DVD.
To create a DVD or CD:
Click here to begin downloading the update folder. Save it as "$SystemUpdate9199.zip" anywhere on your computer. Place a blank disc in your burner. From Windows Explorer, select Open Writable CD Folder Using Windows Explorer or open the CD drive icon. Open (double click) the zipped $SystemUpdate.zip folder and drag the contents of the zipped folder to the root of the CD Folder. If the CD write window doesn't open by default, drag and drop the folder onto the CD/DVD RW drive. Note If you are using an earlier version of Windows you will need to open the file using a separate utility (for example, WinZip). In the Explorer window, click Write files to CD from the CD writing tasks or right-click the CD/DVD RW drive and select Write these files to CD. Caution The update filename and folder structure must be intact for the update to run properly. Follow the steps in the CD wizard. When you are finished with the wizard, the CD will eject. Your CD is ready. To update the console:
Place the CD in the Xbox 360 console.
Power cycle the Xbox 360 console. The update program will start automatically. Select Yes, update now and press A. Wait for the update to complete. When the console reboots, you're done. If this does not work then you need to sand your xbox in to microsoft.
Keep Checking Daily for the new update.

Jan 01, 2011 | Microsoft Xbox 360 Console

1 Answer

I just bought this router and am trying to get it connect with a Verison wirelss USB mobile broadband. How can I connect it to my computer and an Xbox 360?


For Verizon i found that Currently, the DIR-412 Mobile Broadband Wireless Router is the only D-Link router that is 3G compatible. The DIR-412 supports 3G USB adapters complying with HSUPA/HSDPA/EV-DO/TD-SCDMA networks and works with most major cellular carriers (AT&T, Sprint, Verizon, Rogers, Telus, Bell, etc).
D-Link routers empower gamers to easily connect their Microsoft Xbox to network and experience lag-free online gaming. All you need is a D-Link router to go along with your broadband connection and Xbox Live subscription and you can go head to head with friends and adversaries from around the world.

The D-Link DI-624 Wireless Broadband Router, DI-614+ Wireless Broadband Router, and the D-Link DI-604 Broadband Router have all passed the tests for compatibility with Microsoft Xbox Live with specific firmware. Just download the specific compatible firmware listed below to your D-Link router before connecting to Xbox Live.

  • Click here to upgrade your firmware.
  • Click here for Xbox Live setup instructions with a router.
  • For Xbox Live support, please visit www.xbox.com.


  • If you need more help come back.

    Post / thumbs / testimonial are welcome!

    Dec 22, 2010 | D-Link DIR-628 Wireless Router

    1 Answer

    I want to connect my xbox 360 to xbox live through my dsl-200 modem but it only has 2 ports, what do I do?


    D-Link routers empower gamers to easily connect their Microsoft xbox to network and experience lag-free online gaming. All you need is a D-Link router to go along with your broadband connection and xbox Live subscription and you can go head to head with friends and adversaries from around the world.

    The D-Link DI-624 Wireless Broadband Router, DI-614+ Wireless Broadband Router, and the D-Link DI-604 Broadband Router have all passed the tests for compatibility with Microsoft xbox Live with specific firmware. Just download the specific compatible firmware listed below to your D-Link router before connecting to xbox Live.

  • Click here to upgrade your firmware.
  • Click here for xbox Live setup instructions with a router.
  • For xbox Live support, please visit www.xbox.com.

  • Thumbs back!

    Nov 07, 2010 | D-Link DSL 200 (DSL-200) Modem

    1 Answer

    How do i change my NAT connection from moderate to open


    This one is simple. Find the IP address that your Xbox is assigned by your router, then put it into the DMZ. This also goes for PS3 users who are having trouble with internet access.

    Feb 10, 2009 | Linksys WRT160N Wireless Router

    1 Answer

    Xbox live is not working


    How are you connecting Your Xbox console upto your Internet ? if your Connecting Via WiFi, Make sure you have the Xbox compatible WiFi adaptor, if you are connecting Via a Local Area network, Ensure that your Console is hooked up Directly to Your Router, and if your connecting Via a Shared internet connection thru a PC, Ensure it is Hooked up correctly and also that your computer is set up to allow sharing the internet connection, That sometimes makes Xbox live faulty.

    Also another problem for IP addresses not working is Due to your Internet service provider, Some broadband companies constantly renew IP addresses changing them every so often which the Xbox doesnt like. I would suggest contacting your Service provider and seeing if they have any Technical Support !

    Oct 27, 2008 | Microsoft Xbox 360 Console

    1 Answer

    Xbox Live


    Things to Ensure

    • Your router is connected to your xbox
    • Your router is connected to an active telephone line with broadband active.
    • You have configured xbox live.

    Oct 01, 2008 | Microsoft Xbox 360 Console

    6 Answers

    Still my xbox live update test fails...


    Netopia's Modem my also act as a Router protecting your system from internet traffic! You need to check your model to insure what you have. If it is a Router you will have to Contact Netopia in regards to configuring Pin Hole on the Router to open the gaming ports on the Router.

    Coach "J"

    Have a great 2008!

    Jan 07, 2008 | Netopia (3347NWG-ENT) Router (3347NWGENT)

    1 Answer

    My Internet Connection for XBOX Live?


    Hi Mate, i used to use the original xbox on live its best with 1mb broadband or above, and alot easier to use it if you buy a router ie wired or wireless whatever you can afford. its great fun. and yeah 256k would be the minimum. and you can get more information here, http://www.xbox.com/en-GB/live/howdoigetxboxlive.htm hope you have as much fun as i had with the xbox :-) John

    Jan 04, 2007 | Microsoft Xbox 360 Console

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