Question about SanDisk Sansa m240 MP3 Player

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HEEEEELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!! My Sandisk Sansa MP3 Player can't accept music from my computer. It first started happening when I was trying to copy music from my MP3 onto a laptop, when my elbow hit, and disconnected it from the laptop. I noticed later, that it had no music on it. So i went to go and put some on. Then when i tried to Sync the music, it said there was an error and i couldn't get my music on. Please help me!!!!!!! i'm sick of listening to crappy music in the car!!! i need my MP3!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

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Have you tried formatting your mp3? maybe it was damaged due to the disconnection. find the software for your mp3 and format your player using it.

Posted on Sep 15, 2008

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2 Answers

Music folder is not detect


With a desktop computer and the USB cable you can transfer music to your SanDisk Sansa MP3 player. Simply hook the USB cable up to an available USB port and begin dragging music files to the folders of your SanDisk MP3 player1 Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer.
2 Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player.
3 Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player's memory are displayed.

4 Open a folder containing music files that is stored in your desktop computer's memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player.

5 Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list.

6 Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

Nov 19, 2011 | SanDisk Sansa E280 MP3 Player

1 Answer

I have always been able to sync music on my Sansa MP3 player until today. It wont accept any new music, but the music files are not hidden. When I try to sync the music, it gets about half-way through a...


Freezing up while playing songs Check and see if there is a boot file in any of the folders on the player use the Explorer to check Check both MTP and MSC modes and unhook your player
Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode.
Update software from this link..
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
and install the software before you recover
Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete(Some ripped CD folders).. Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Jul 01, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

How do you put music on the SanDisk Sansa Clip MP3 Player


1. First, you have songs saving in your computer.
2. You have 2 ways to put music on the Sandisk Sansa Clip:
2.1. Plug device into computer, Drag and Drop music from your computer into "Music" folder of the Sandisk Sansa Clip.
2.2. Use Windows Media Player in your computer to transfer songs to your device; Plug device to computer, open Windows Media Player, click on Sync tab, drag and drop music into "Drag items here " on the right side of the windows media player, click on Start Sync button.
Good luck

Jan 31, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

How do you put music on it? I have it connected.


1. Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer. 2. Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player. 3. Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player?s memory are displayed. 4. Open a folder containing music files that is stored in your desktop computer?s memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player. 5. Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list. 6. Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

Oct 07, 2009 | SanDisk Sansa c200 MP3 Player

1 Answer

Sansa m230 not syncing music files or downloading them. Process leaves the Sansa m230 with 0 files and i am finding it impossible to load new file(s) ?


Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. Then add music this way and see if it is works: 1. Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer. 2. Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player. 3. Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player?s memory are displayed. 4. Open a folder containing music files that is stored in your desktop computer?s memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player. 5. Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list. 6. Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

Oct 01, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

Just got my computer back from shop and i can`t put songs on M230


Check to make sure you stll have your driver for the player on your computer. If that does not work try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. After doing this if you still cant add music on your player try loading it this way: 1. Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer. 2. Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player. 3. Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player?s memory are displayed. 4. Open a folder containing music files that is stored in your desktop computer?s memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player. 5. Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list. 6. Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

Oct 01, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

My computer will not accept my mp3 player


why do you wanna hear the music on the computer anyway?
if the problem is not playing on the player
then the format might be different even though its mp3
there are different kinds of mp3s you know
try downloading the latest media player for your computer

Jun 23, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

I know its a silly question but can anyone please tell me the step-by-step process to transfer songs to my sansa c150 MP3 player......... Thanks


  • Step 1:Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer.
  • Step 2:Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player.
  • Step 3:Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player’s memory are displayed.
  • Step 4:Open a folder containing music files that is stored in your desktop computer’s memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player.
  • Step 5:Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list.
  • Step 6:Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.
Tips & Warnings
  • When properly connected, the SanDisk Sansa MP3 player displays a USB Connected message on its LCD screen.
  • The music files in the SanDisk Sansa MP3 player will have different icons next to their filenames which will tell the file type at a glance (MPEG, MPEG layer 3 or WMA, for example).
  • Some songs feature copyright protection which may interfere with your ability to transfer music to the SanDisk Sansa MP3 player.

Jan 27, 2009 | SanDisk Sansa c150 MP3 Player

1 Answer

Sansa e250


Make a copy of one of the files, and try changing the extension to .mp3.

Apr 18, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Music from Itunes (from cd's uploaded to computer) to Sansa


The Sansa Clip cannot read AAC file format (which is the format used by iTunes) - convert all your AAC files to Mp3's or WMA's

Jan 25, 2008 | SanDisk Sansa Clip MP3 Player

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