Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

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Ice trough door won't close.


The spring-loaded door in the ice trough of the door won't close. Moist air gets in and forms thick frost in the freezer. How do I replace/repair it?

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  • samwise23 Sep 25, 2008

    I have the same problem.  The door is hinged at the top, but is held open by a solenoid.  It is supposed to close a few seconds after you stop asking for ice, but when it tries to close it gets hung up or there is an ice cube that prevents it from closing.  with the door hung open, frost collects and then the next time a jam builds up behind, etc.   If it goes on long enough the water pipe can freeze (on the outside) and prevent that from working as well.

  • rtmanning Sep 27, 2008

    My problem is that the flapper door will not open to allow the ice to fall into the glass. All the ice piles up in the plastic downshoot leading to the flapper. Started this afternoon. It worked perfectly this morning. I can't locate anything which might cause the flapper door to jam. GE Profile Model TFX24PRXB Any clues?? Hit it with a bigger hammer????

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Is the ice door spring loaded or on a hinge? check to make sure that there isn't a piece of it broken. it's make out of plastic.

Posted on Sep 13, 2008

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Posted on Jan 02, 2017

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1 Answer

Freezer door won't slide all the way open. Frost forms inside.


You will need to defrost your freezer if ice is whats blocking your door mechanism. Frost will build up in there if the door is not closing properly and kitchen air is getting inside....

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Why is this question in camcorders?

Water can evaporate from ice. This is called "sublimation".

As a result, ice cubes shrink, especially in frost-free refrigerators, which are often very dry. Frost free models have a fan that circulates air internally so the moist air gets blown out, rather than

Freezers get condensation from moist air that gets inside when you open the door. Frost free models cycle off every few hours, and warm up a bit (a heating coil) to melt the condensation and then they blow that out so it won't form frost. They also blow out any vapour from the sublimating ice cubes. Then they cool down again.

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Our subzero freezer has a new problem. The cubes


Ice cubes WILL BE slightly moist when they land in the ice bucket. they've just been slightly melted in order to eject from the ice maker. Stop playing with the settings, for starters. put them back to normal, i.e., middle setting, place thermometer in center of freezer, and if you can, one in center of fresh food. monitor after 24 hours, and for the next three days thereafter. freezer temps should be in the -5 - +5°F, sometimes up to 10°, fresh food should be 35-40, sometimes up to 44°at the normal settings. If you are not having temperature issues, see if you notice any frozen drips of water on the underside of icemaker, indicating a possible crack in the ice maker mold, or a faulty water valve. You didnt include your model and serial number, so not knowing the path of the ice shoot, some go out the freezer door, some slide over and get dispensed from the fresh food side. Its possible you may have a problem instead with the flapping door that opens to allow ice cubes to be dispensed, or similar type mechanism. If this door does not seat completely when its closed, it will leak warm air directly into the ice bucket, which would make them slightly moist, also too, this warm air can cause frost and ice to buildup near the warm air source...look for any unusual forms of ice and or frost leading up from the flapping door to the ice bucket. Also look for any gaps in the door gasket when closed, this warm air leak can also cause similar problems, but its most likely with the ice door. could be the door, the spring, the solenoid, or something else i wouldn't know without personal refrigerator inspection.

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1 Answer

22 cf kenmore side by side not very cold. Large ice block formed behind backplate on upper coils. thick frost on lower coils and on inside back of freezer section. Still making ice and fan blowing,...


also perhaps the defrost timer is bad, not allowing the defrost heater to come on and melt the ice as it should? Or the defrost heater itself could be bad -

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1 Answer

We have Kenmore side-by-side door refigerator, recently we found a problem with freezer, all the items any type of containers are getting iced in the form of a thin layer.even the sheves and most of the...


1)The door gasket on the freezer door helps keep the cold air in and the warm air out. If the gasket is dirty or damaged, it may prevent the door from closing properly, which can lead to frost buildup on your freezer walls. To make sure the door is sealing, slip a dollar bill or a sheet of paper between the gasket and the freezer and then close the door. If the bill or paper pulls free with little or no resistance, the gasket isn't sealing properly. Wipe the gasket with a damp cloth to remove dirt, grease and other residue. If the gasket is damaged, replace it with a new one. Sometimes frost can accumulate on the back panel of your freezer if the door is open too long or too often. When you open the door, you let warm, humid air inside, and this condenses and freezes. Make sure there are no packages preventing the door from fully closing, and limit how often you open the door by removing what you need all at once.
2)Ventilation is important because it ensures your freezer stays cold. If something inside the freezer blocks the internal vents, the freezer may become warm, causing condensation to form on the walls, and eventually leading to frost buildup. When loading your freezer, make sure there are no items resting against the rear wall of the freezer and space the contents out as much as possible to improve ventilation.
3)Side-by-side refrigerators with a built-in ice maker may accumulate frost if the flap on the ice dispenser doesn't close properly. This allows warm air to enter the freezer side, condense and freeze, causing frost buildup over time. Open the freezer door and examine the flap inside the ice chute. It should be flush against the housing. If it is not, empty the ice bin and make sure there is no ice or debris preventing the flap from closing.
4)If your freezer door closes properly and nothing is keeping it open, frost buildup on the back panel may indicate a problem with the freezer's self-defrost system. The self-defrost system turns off the compressor for a short time every six to 12 hours so it can turn on the defrost heater. This melts any frost buildup on the freezer coils, and the water drains to the pan beneath the freezer. If this component fails, frost continues to build. Move the contents to another freezer and turn your freezer off for 24 to 48 hours to manually defrost the interior. If frost builds up again, contact a qualified appliance repair technician to inspect the defrost timer and repair the problem.

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1 Answer

Ice build up in bottom of freezer


Check the ice maker. sometimes they get cracked a will leak water into the freezer compartment. Also check the ice maker fill tube for leaks or someone could have spilled something. Although this is tipical of a clogged drain. What happens is when the fridge go into derfost, it will melt all the frost that is on the evaporator, turning it into water. The water drains down to a trough under the evaporator and down a drain hole in the trough ( this trough is behind the evaporator cover ) Removing the melted frost from the freezer. If that drain is clogged, the water cannot leave the freezer. Then when the fridge starts back up ,it will freez the water that was not drained. After repeated defrosting the water will fill this trough and run off into the bottom of the freezer to be frozzen when the fridge starts to cool again.

Nov 16, 2008 | Refrigerators

1 Answer

Icemaker making too much ice & Freezer frosting up.


Hi gpss,
It sounds like you are getting large amounts of warm moist air into the freezer. This can be caused by the door being left cracked open or the door seal not sealing properly. Check your door gaskets on both sides of the refrigerator. One other possible is the ice chute. If it is not closing all the way it will cause the same problem. You will get alot of frost forming in the freezer then it will melt when the refrigerator defrosts. Let me know if this helps, and if you have anymore questions.
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1 Answer

Frost in the freezer


IS IT ICE OR FROST? IF IT IS ICE, THE DOOR MAY HAVE BEEN LEFT CRACKED OPEN.
IF IT IS FROST, IS THIS A FROST FREE FREEZER?
IF YES, IS THE FROST ON THE BACK WALL?
IF YES, THERE IS A DEFROST FAILURE AND YOU WILL NEED TO TROUBLESHOOT THE DEFROST CIRCUIT.
IF THE FROST IS ON THE FOOD OR AROUND THE DOOR OPENING, A SEAL LEAK HAS ALLOWED WARM MOIST AIR INTO THE FREEZER AND CREATED THE FROST. CHECK THE DOOR SEAL FOR A GAP WHEN CLOSED.

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3 Answers

Water collecting in refrigerator and ice collecting in freezer


sounds like you have a clogged defrost drain tube. removing back panel of freezer will give you access to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somewhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wire around the heater( black heater right above the drain trough) and stick it in the whole maybe an inch or so. now every time the heater comes on to defrost it will prevent the hole from freezing over

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1 Answer

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Check nothing is holding the door ajar, and that the door seals are closing properly all the way round. The abnormal thing about abnormal ice buildup isn't the fact that it's frozen - it's the fact that the water is getting in. The only way water is going to get in without you noticing it is in the form of moist air - and the biggest, most regularly disturbed way in for moist air is the door and its seal. A.

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