Question about HP Pavilion zt1170 Notebook

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Hp pavillion zt1170 - not booting

At start up, On black screen I get the following message: "Error loading operating system"
Tried to press F10 to go to diag tools but will not go.

This is older computer, given to my son. Any hope, or is it "I got what I paid for?"

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  • 81 Answers

You have lost your operating system and/ or you hard drive went bad. Try reformatting your hard drive and them reinstalling your operating system. If it reinstalls, try booting up your computer. Turn it off afterwards, wait a bit, then try booting it up again. If it still boots up, then you are good to go. But if it doesn't boot up, or it doesn't boot up after you restart your computer, then your hard drive is bad, and it needs to be replaced. Hope this helps.

Posted on Sep 13, 2008

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Posted on Jan 02, 2017

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Why is there a black screen on hp pavillion windows 7 "boot mnr missing"?


Windows 7 - black screen with blinking cursor
  1. Remove any CDs, DVDs, or memory cards from the computer.
  2. Disconnect all devices from the computer except the original mouse, monitor, and keyboard. Leave the power cord connected.
    1. Restart the computer.
    If it starts normally, start plugging devices in one at a time until you find one that may be causing the black screen
    1. Press the F10 key repeatedly during the first startup screen until the Entering setup message displays.
    2. Press the F5 key to restore the defaults. Use the arrow keys to select YES , and press Enter .
    3. Press the F10 key to save the changes and exit. Use the arrow keys to select YES , and press Enter .
      The computer restarts.
    4. If a Windows Error Recovery screen displays when the system restarts, select Start Windows Normally , and press Enter .
  • If this doesn't resolve it, follow the procedure below.
  • Aug 17, 2014 | HP 5188-7103 Compaq Motherboard Gl8e...

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    Troubleshooting Error Messages on a Black Screen that may Occur During Startup...


    <b><u>For Hp Laptop</u></b><br /><br />There are many reasons that a computer does not startup or boot into the Windows operating system.<br /><br /><b><u>Resolving Start Up and No Boot Problems Checklist</u></b><br /><b></b> <br /><b>Perform a Hard Reset</b><br />1. Disconnect all peripheral devices and remove all USB devices and media cards.<br />2. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds.<br />3. Reconnect the AC power adapter (do not connect the battery), press the Power button and look for the LEDs to blink or glow, and listen for the sound of a disk drive and fan turning.<br />If computer does not start normally, identify the specific problem symptom listed below and take the recommended actions.<br /><br /><b>Symptom: LED lights do not glow, display is black, computer does not start<br /></b>If LEDs do not glow when power button is pressed, there is no power available to the notebook. Check AC adapter wiring and power connection to the notebook. Connect a different AC power adapter and remove battery. Connect a different battery and disconnect AC power adapter. If there is no battery or AC power at the notebook, contact HP for technical assistance.<br /><br /><b>Symptom: LEDs glow, but computer fails to startup or boot, and displays a black screen</b><br />Usually occurs if a component is installed incorrectly, or there is a device conflict or failure. Connect an external monitor to check display Remove all CD/DVDs, SD cards, USB devices, peripherals and do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use recovery disk to recover the computer to original condition.<br /><br /><b>Symptom: Computer displays a blue screen or continually re-starts</b><br />Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch. <br />Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and:<br />o Select Disable automatic restart on system failure to view error message<br />o Run Repair Your Computer<br />o Run Last Known Good Configuration (Advanced)<br />o Select Boot into Safe Mode and then Run a Microsoft system restore<br />o Select Boot into Safe Mode and then Uninstall recently installed programs<br />o Select Boot into Safe Mode and then run Windows Update<br /><br /><b>Symptom: Computer displays the Windows logo screen and stops responding</b><br />Boot to Windows Advanced boot options (f8) and select Disable auto-restart to view error message<br />Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs<br /><br /><b>Troubleshooting general black screen errors on an EFI-based computer</b><br />The Extensible Firmware Interface (EFI) is available on select HP Notebook PCs manufactured in late 2008 and beyond.<br />To access the Startup Menu and the troubleshooting options on an EFI-based computer, press the power button and immediatly press the ESC key. If computer does not display a EFI Startup Menu, it may a non-EFI computer.<br />The EFI environment allows you to select from the following options:<br />Press f1 for System Information .<br />Press f2 to perform System Diagnostics .<br />Press f1 for System Information System Information.<br />Press f2 to perform the Start-up Test .<br />Press f3 to perform the Run-in Test .<br />Press f4 to perform the Hard Disk Test .<br />Press f11 to view the Error Log .<br />Press f9 for Boot Device Options .<br />Press f10 for Bios Setup .<br />Press f11 to perform a System Recovery .<br /><br /><b>Troubleshooting general black screen errors on non-EFI based computers<br /></b>The Extensible Firmware Interface (EFI) was not available on computer manufactured in 2008 or earlier.<br />When you try to start your computer, it may appear to stop responding with an empty, black screen before reaching a blue screen or the Windows logo. If there is no specific error message provided, there are several things you can do to troubleshoot a black screen. <br />Remove a non-system disk from the computer <br />To remove all non-system disks and reboot the computer, follow the steps below:<br />Disconnect any eSata, USB, or 1394 (Firewire) devices that are attached to the computer.<br />Remove any CD / DVD discs or memory cards from the drives if present.<br />Press and hold the Power button for 30 seconds to turn off the computer. Then, press and release the Power button to turn on the computer. <br /><br /><u> NOTE: During startup, a computer checks several devices for an operating system in a pre-determined order. You can change the order that the computer uses in the system BIOS. </u><br /><b>After removing any non-system disk:<br /></b>If the computer starts up normally to the Windows desktop, no further action is needed.<br />If the computer still stops at the black screen continue by restoring the BIOS default settings.<br /><br />for re-installation bios process, waiting for next tips. <br /><span>Thank you</span> <span>for taking</span> <span>the time</span> <span>to</span> <span>read. H</span>opefully these tips beneficial to you to solve your hp laptop.<br /><br />Regards<br />Multilinkent

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    1 Answer

    What will i do to my hp mini notebook it has a power but it cannot booth


    Perform a Hard Reset Do these actions first to clear all temporary setting before troubleshooting the problem.Disconnect all peripheral devices and remove all USB devices and media cards.Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds to drain residual charge.Reconnect the AC power adapter (do not connect the battery), press the Power button and look for the LEDs to blink or glow, and listen for the sound of a disk drive and fan turning.Perform each recommended corrective action and then attempt to restart the computer.Symptom 1: LED lights do not glow, display is black, no fan or drive sounds are heard, and computer does not startIf LEDs do not glow or blink when AC power adapter is attached and power button is pressed, there is no power available to the notebook Check AC adapter wiring and power connection to the notebook Connect a different AC power adapter and remove battery, then restart notebook.Connect a different battery and disconnect AC power adapter, then restart notebook Symptom 2: LEDs blink or computer beeps but does not start Blinking LEDs or beep tones indicate a hardware failure during the pre-start up testing Count number of blinking LEDs or beeping tones to help with diagnostics testing Symptom 3: LEDs glow, fan noise may be heard briefly, display remains black, and computer fails to startup or boot Usually occurs if a component is installed incorrectly, or there is a device conflict or failure Connect an external monitor to check if the problem is the built-in LCD display or graphics card Remove all CD/DVDs, SD cards, USB devices, peripherals and do a Hard Reset If memory or hard drive components were replaced, reinstall original component Remove memory modules and replace one-at-a-time Remove and reseat hard drive If possible, turn on power, press F10 to enter BIOS mode, and run Memory Test and Hard Drive Test On newer notebooks, turn on power, press Esc to enter UEFI mode, and run Memory Test and Hard Drive Test If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and select Repair Computer option, or enter Safe Mode and run Memory Diagnostics If all other methods fail , but computer can boot to BIOS, use recovery disk to recover the computer to original condition Symptom 4: Computer may display an error message on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message
  • If possible, turn on power, press F10 to enter BIOS mode, do the corrective actions listed under Symptom 3 to run memory and hard drive tests.
  • Symptom 5: Computer displays a blue screen or continually re-starts After an error message is displayed, you can usually bypass the error and continue to run the notebook in Safe mode to install an updated BIOS or driver.
    • Search www.microsoft.com for terms in error message.
    • Search www.hp.com for terms in error message.
    • If possible, turn on power, press F10 to enter BIOS mode, and run diagnostic Memory test and Hard Drive test .
    • If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and do one or more of the following:
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    Symptom 6: Computer displays the Windows logo screen and stops responding If no error message displays, turn on power, press F8 to enter Windows Advanced boot options ,and select Disable auto-restart to view error message.
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    • Search www.hp.com for terms in error message.
    • If possible, turn on power, press F10 to enter BIOS mode, and select Restore the BIOS defaults (F9) .
    • If possible, turn on power, press F10 to enter BIOS mode, and run Hard Drive Test .
    • If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and select Last Known Good Configuration (Advanced) . .
    • If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and select Boot into Safe Mode and then Uninstall recently installed programs .
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