Question about HP Pavilion a1720n PC Desktop

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I/O error. HP 1720n won't boot

Computer won't boot. Says to hit Cntrl-Alt-Del, but this doesn't work. Eventually the screen says I have a problem communicating with a device connected to my computer. Nothings connected however. Bad hard drive?? It's from file: \Windows\system32\winload.exe Status: 0xc00000e9 Info: unexpected I/O Error has occured.
Running Vista Home Premium.
Any way to fix this???

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  • tsbren Sep 14, 2008

    Thanks for the ideas. I ran diagnostics on the hard drive and it passed. I don't have a Vista DVD. I bought the HP from ebay a year ago. It didn't come with any disks. Any idea how I can run the repair process?

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Run diagnostics on the hard drive (Normally provided either in the F8 or F12 boot menus) and se if you get a failure.

If the drive passes diagnostics, boot to the Vista DVD and run the repair option. (Note: you may have to the Vista repair process 4 or 5 times if there are multiple errors to be resolved)

Posted on Sep 13, 2008

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