Question about Philips GoGear Flash MP3 Player
I have fully charged my new 4GB v/player for more than five hours and on the screen it shows do not disconnect. The battery level indicator is full but cannot give me sign "OK to disconnect" I unplug the USB cable and put it on...but still goes off when it goes to updating step on the screen.
Make sure the lock is not engaged.
Triple Reset for Philips’ GoGear:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
-Tha Mp3 Doctor
Posted on Feb 07, 2009
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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