Question about SanDisk Sansa e250 MP3 Player

8 Answers

SanDisk Sansa e250 mp3 player is on but the screen is not lit.

I just purchased this mp3 player and started to load songs on to it. At some point the unit went dark and the only thing lit up is the blue wheel. Now I can't do anything with it. It won't turn on or off no matter what I try. What could the problem be?

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  • Anonymous Feb 15, 2008

    my sansa e270 is stuck on thwe writing screen and wont turn off. or be recognized by the computer

  • tiajp Feb 20, 2008

    The only thing that lights up is the blue light and the screen only say sansa rhapsody

  • Anonymous Feb 23, 2008

    I have the same problem as above..What can I do..the battery has been removed and it still did not work?

  • nate65 May 15, 2008

    my blue wheel it lights up even when i reset it. but no welcome screen. what can i do?

  • Anonymous Jun 07, 2008

    when i try to turn it on, the blue wheel and the screen that says sansa rapsody turns on, then the screen turns black and i cant do anything.

  • bezb Jul 16, 2008

    When I switch on my sansa it just displays sandisk an keeps flashing sandisk but won't proceed or switch off.

  • kjohnna Jul 21, 2008

    same problem exactly, help!!! Thank you

  • dustyrhodes4 Aug 02, 2008

    i have had this mp3 player for a while now but when i went to turn it on this morning it will only light up and the welcome screen just keeps appearing over and over and over, i need to fix it as it is my boyfriends and doesnt belong to me!! please help!!!

  • adujink May 11, 2010



8 Answers

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You might need to reset the player...of course you will lose your data but by resetting, you should be able to get the player working again. You need to press the power button for at least 15sec to reset.

Posted on Jun 25, 2006


Hold the power button until it shuts off!!!! You do not lose your data!! For more help, please visit and go to the sansa forum to fix your problem!!!

Posted on Aug 03, 2008


How do you rest it? Please help

Posted on May 12, 2008

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For some reason, the songs only play about 15 seconds and then go on to the next song! How do I stop the "intro" and be able to listen to the entire songs?


Posted on Apr 08, 2008

Holding the power button worked for me. Thanks!

Posted on Feb 20, 2008

Go out and buy a new 1 i had this problem b4 so i consolted with the computer guy and the company that sold me this it might bb your compuiter i am chargin myne right now so i hoope this helos

Posted on Sep 25, 2007

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  • Master
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Just reset ur player using the reset pin available on the player!!

Posted on Apr 07, 2008

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Let the battery run out so you dont have to put all your media back onto the MP3 player.

Posted on Jun 30, 2006

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Posted on Jan 02, 2017

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