Question about Danby DDR2506 Dehumidifier

2 Answers

P1 error code

I have ddr3007ee dehumidifier. error code P1 shows up. I do not know how to fix and the peoduct is no longer working.

any suggestions as i have let it run for a while to defrost as well shut it off and let it rest for a whiel and when i re-start P1 error code still shows up.

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  • Anonymous Nov 08, 2008

    i have the same problem with my exact danby. should i just take it back to home depot?

  • joannep2bc Nov 22, 2008

    I disconnected the cord and plugged back in. Seems to be working fine now. Frustrating that this error code is not listed anywhere in the instruction manual. Grrrrrrr.

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Take out your filter and clean it, if its dirty your machine can frost up due to the lack of air flow and will not work correctly. Once you clean it, it should be fine.

Posted on Apr 06, 2010

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I just had the same problem was getting the P1 error ..what i did was i open it up and i seen right away the water container was clogged to what looked like an orange algae and after cleaning it out and pouring some water into it over and over and draining it to clear out all the algae worked great

Posted on Jul 10, 2015

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My model is DDR4009EE, after it run for a while, the display changed from RH to "P1",what does "P1" mean?


My Danby DDR657EE shows P1 periodically also. So, I called Danby.

Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Danby Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

So, if you see P1 periodically (for brief periods), then it would be normal.

Also, here is a link to Danby's FAQ page for Dehumidifiers (which answers some common questions):
https://www.danby.com/faqs.php?cat=12

I hope that helps.

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P1 error


Your question needs to be answered in 3 parts:

1) As per the manual for my Danby Dehumidifier (Model DDR657EE), the unit may not turn on immediately when powered On (it may take a several minutes). So, generally, it would be normal in your case.

2) Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

So, generally, if you see P1 periodically (for brief periods), then it would be normal.

3) Since your unit keeps running (continuously) and there is no water in the bucket, then you should call Danby ServiceI for additional assistance - it seems defective for this reason.

I hope that helps.

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6 Answers

P1 and P2 error codes


Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

I hope that helps.

May 25, 2008 | Danby DDR2506 Dehumidifier

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