Question about Fisher and Paykel GWL11 Top Load Washer

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GWL11 Fault code #39

Any ideas what to do with this one? "Pressure Tube Fault" it says--I've checked all the tubes I can see under the machine and behind the console (although...which one is the pressure tube?) and nothing seems to be "blocked, crushed or fallen off".

The reason I ran the diagnostic is because when the machine went to drain, the pump would run for about 10 seconds, then shut off. A 'hot burn' smell would occur...never a good thing, I'm guessing! The same thing happens when I run the "drain pump test", so I'm guessing...a pump problem (but how does that correspond with a 'pressure tube fault'?)

I've taken off the pump to check for any junk blockages in the tubes...nada. Thus...I'm hitting my (admittedly short) wall of knowledge.

Any ideas out there for me before I spring for a repair job? If a new part is needed, might it be something I can install myself?

I'm sorry if this has been answered elsewhere on this site...I've looked through the forum and can't find mention of this code.

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  • kharman Sep 13, 2008

    Ok...I'm sort of bad at this stuff. Reread the results...it's "Pump Blocked Error" (37)...which makes more sense than the 'pressure tube fault thing'. Yet...I've had the thing off and there's nothing blocking it in the tubes that I can see.

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Sounds like you need a new control module.

Posted on Sep 21, 2008

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Fisher Paykel GWL11- US Washer


- Motor control module fault:
Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.

3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.

9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.

10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.

11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.

12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.

36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.

37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
1. Check that the drain hose has not been kinked.
2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
4. Check for physical blockage to pump and hoses.

38 - Pressure Sensor Fault(empty reading during wash cycle):
Fisher and Paykel washing machine error 38:
Primary Source: Pressure tube.
Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
Action: Replace the module.

39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.

40 - Bowl Dis-engage Fault:
Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating.
2. Check the clutch splines for physical damage.
3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube.
Secondary Source: Motor Control Board.
Action: Change Board.

43 - Out Of Balance Switch Fault:
Fisher and Paykel washing machine error 43:
Motor control module has found that signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Action:
1. Check the level of the machine.
2. Check wiring to the switch.
3. Check switch for continuity and corrosion.

44 - Water in Bowl During Spin:
Fisher and Paykel washing machine error 44:
Primary Source: Drain system.
Action: Check for blockages/kinks in drain hose and function of the drain pump.

48 - Hot and Cold Inlet Valve Incorrect Signal:
Fisher and Paykel washing machine error 48:
Primary Source: Wiring.
Action: Check the wiring.
Secondary Source: Inlet Valves.
Action: Check the resistance of the coils.
Tertiary Source: Motor Control Module.
Action: Change Module.

49 - Cold Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 49:
Action: See fault 48.

50 - Hot Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 50:
Action: See fault 48.

51 - Diverter Valve Fault:
Fisher and Paykel washing machine error 51:
Primary Source: Blocked diverter valve.
Action: Check for foreign objects in the valve.
Secondary Source: Motor Control Module & Diverter Valve
Action: Plug the machine into the power point but off at the control panel. Check voltage on the plugs at the diverter valve. If voltage around 230V, change diverter valve and motor control module

Oct 07, 2016 | Fisher and Paykel Washing Machines

1 Answer

Washing Machine not stopping water flow


in the back of the machine attached to the bowl is a small tube that goes up to the controller in the dash panel. This tube should be straight with no kinks or pinch points. This is pitote tube and conveys pressure to the controller diaphragm that connects to a micro switch that turns the water off and the machine on. As the water rises the air trapped in the tube increases in pressure and pushes on the diaphragm. Sometimes if there is water trapped in the tube it stops working You control the pressure that the diaphragm works at by the water level you select

Jun 10, 2013 | AEG Washing Machines

1 Answer

Code error 40


40. (00101000) Phase 1 to 6 - Bowl Dis-engage Fault
While carrying out a Basket check, the Motor Controller module has found that the
basket is not engaged even though the pressure sensor indicates that the Tub is
empty. The Motor Controller module continues to check for 2 minutes, after which
time it displays this fault. The first two areas to check are the clutch and the
pressure tube. If these two appear correct, then the fault could be in the pressure
sensor in the Motor Controller module.
Primary Source: Mechanical.
Action:
1) Check that there are no clothes or other foreign objects preventing the clutch
from re-engaging. Excessive suds can stop the basket rotating.
2) If the machine is empty of water, carry out a clutch disassembly procedure
and check the spline drive.
3) Next check that the pressure tube has not come off and that it is not kinked.
Secondary Source: Motor Controller module.
Action:
Replace Motor Controller module

Mar 31, 2012 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Error code 47


I have the fault description paper tucked under my instrument panel on my washer. Error 47 says Basket Disengage Fault, and under that it says: The floating basket has not engaged even though the pressure sensor indicates that the tub is empty. Check that the clutch or the pressure tube is not blocked or crushed.
That's all I've got, sorry I'm no repair tech.

Jan 17, 2012 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

GWL11 fisher & paykel with error code 56 (lights 3,4,&5) what does this mean?


This code usually relates to the bowl not disengaging proper to agitate - few things to check - is there enuff water in the machine? - is the clothes packed to one side kinda? - remove the display cover to check if you don't have a kink or the tube for the water level controller hasn't come off - remove the tube & blow into the "bowl end only" attach & try it out - you haven't lost a sock lately or something, it could be stuck between the two bowls? - machine not syphoning? - if none of these work then the RPS is gonna be the most likely problem.

Aug 22, 2011 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Fault code 40 on fisher paykel washing machine


Hi -

Code 40 - is Bowl Fault


The electronics has sensed that the bowl is not engaged.


Check the following - Mechanical.


1. Check that there are no foreign objects causing the bowl to malfunction. As it fills up the inner bowl will disengage from the outer bowl. It will sort of freewheel as so to speak.

2. If empty of water, carry out a clutch disassembly procedure and check spline drive. - removed center of agitator, unscrew middle of the agitator a screw, remove the screws on the top pf the inner bowl to separate, will need to remove the top though to do this, usally two rubber bungs on the front screws under and the rear is normally plastic clipped/lock setup.

3. Next check that the pressure tube has not come off and that it is not kinked. - check the clear tube by blwing into the bowl as you remove the top electronics cover (2) screws top rear - do not blow into transducer on the controller module.


Electronics - if all else fails - Replace Motor Control Module.

Jun 12, 2011 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

I have a Fisher & Paykel GW609 with a fault code of 39. F&P service rep believed it to be an electronics fault which only a service could fix. Is this the case and would be the exact problem? Could...


Fault code 39 is a pressure tube fault which means the the pressure tube has become blocked or kinked or has fallen off completely. Check first and make sure the pressure tube, the clear small hose running from the motor controller module to the bottom of the tub, is not blocked/kinked, not air leaks, no moisture, and properly attached to both the motor controller module and the tub. Replace the pressure if leaking or clear it if blocked or has moisture.

The pressure sensor is at fault if there's no any issue found with the pressure tube. But the pressure sensor is an integral part of the motor controller which make s replacing it as the only viable solution.

Mar 02, 2011 | Fisher and Paykel Fisher & Paykel Washer

1 Answer

Fisher and paykel mw411 fills but wont wash error code in lights is 00100111


this is faultcode 39 idicates blocked or kinked pressure tube,if this is not th case secondary is fault motor control module >>>

Feb 13, 2010 | Fisher and Paykel GWL11 Top Load Washer

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