Question about Sirius Satellite Radio S50-TK1 Satellite Radio Receiver with Car Kit
Here's the issue, when I place the S50 into the car dock (the only type of dock I have for it) it will power up to the Sirius logo screen and then stay at that screen. I cannot bring up the menu or playlist screens, nor does it send any audio feed out. I'm sure there's a fix.... I hope.
The number for Sirius is (800)869-5364. They are very helpful when I had the same locking up problem. They will walk you through the process to update the item. Worked 100%^!
Had absolutely nothing to do with the battery.
Posted on Nov 06, 2007
I had the same problem and tech support was able to get me up a working. It happened 3 times/ the 3rd time when I called tech support told me my radio was most likely dead for good. I can still play the songs saved on it bit no satellite. It died about 3 months after the warranty expired :( .. I called sirius and they sent me a free stratus( basic and cheap but free) and a hat. I noticed that they sell refurbished s50's on their website so I called to see if I could send mine in for repair and was told that they do not repair radios out of warrenty, so I am the proud owner of a $375 mp3 player that holds 100 or so songs... lucky me!!
Posted on Mar 10, 2008
It seems to be a problem with the battery. I had the same issue, removed the battery and plugged the player into my home dock and it worked again. I would guess that when I replace the battery it will function just as before.
Posted on Oct 31, 2007
Through My Sirius Studio you can update the firmware on the S50. Make sure you are on the latest version. You may also want to erase everything and reset the device to the factory defaults.
Posted on Mar 28, 2007
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