Question about Western Digital My Book Essential 320GB External USB 2.0 - WDH1U3200N Hard Drive

1 Answer

Doesnt turn on

I plugged the usb chord into the port and the light doesnt turn on and the computer doesnt recognise it. i dont think that it is turning on

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  • Anonymous Sep 25, 2008

    I have the same problem. Is it a lemon, or is it something I can troubleshoot?

  • ryannicole08 Oct 03, 2008

    My Comp won't recognize it! Actually multiple comps I have tried either don't recognize it or take a very long time to do so.

  • Anonymous Nov 24, 2008

    Same thing. Plug it in and it starts to power up and then the blue light goes back off.

  • Anonymous Feb 17, 2009

    I plug it in and the blue comes on the goes off in less than a second. How do I fix this problem?

  • Anonymous Apr 09, 2009

    i have the same problem. ******* ***** and clouds.

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1 Answer

I have the same problem! how long is it supposed to charge for?

Posted on Sep 14, 2008

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1 Answer

CANNOT CONNECT TO PC


Some USB ports dont have enough power to power some drives. If this is a PC, try the ports at the back.

If that doesnt work, you can remove the drive from the case and purchase a usb to sata cable.

http://www.newegg.com/Product/Product.aspx?Item=N82E16812123312

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My Maxator hard drive is plugged in and I got a message on the screen saying the "Hard drive has malfunctioned and is no longer recognised by the computer". The light was on, then blinked a few...


plug the hard drive into a different usb port, or take it to a friends computer and try it there, if it works the problem is in your usb ports, these issues are hard to solve, but first make sure the drive is actually ok

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I plug my jump drive in to my computer and nothing happens, the light does not turn on and it doesnt show up on the computer, i have a very important paper i need to complete i need help now!!


Try connecting to a different USB port.
Try connecting to a USB port on a different computer.

If neither works, then your device has "failed". Permanently.

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1 Answer

Seagate 1.5 TB Free Agent will not turn off


Definitely, You must turn off the External Hard drive when it is not in use, because as it is external and it comes with an external power supply,the power supply will not cut-off automatically when the computer is turned off.This is not the case for Internal hard drives that are built-in in the computers, their power supply will cut off automatically when the computer is shut down. You can turn ON the external HDD when ever you need, that is even when u are working with the computer and if you doesnt need the hard drive then you can left it OFF....When ever you need the hard drive, you can just turn ON...and dont unplug and plug the USB wire frequently, let it be plugged in the computer. Whenever there is a need unplug and take it away. Because if you unplug and plug it back many times, then the usb port may become wide, which results in frequent disconnection of the device that is connected to that particular usb port...
Guess it is useful....

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1 Answer

My iomega 500gb external hard drive has a broken.


My Iomega (33654) 500GB USB isn't working. When I turn it on the blue light comes on for a few seconds. I can hear / feel it working but then the light goes off (it is still whirring inside). The computer isn't recognising it. I think it's still under guarantee but I can't find the paperwork. Do you have any ideas?

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1 Answer

I replaced the USB adapter chord and know there's not enough power to run the drive. I think I need a DC adapter, 5V, 1A, that fits the drive.


If you get an error message "Insufficient power to operate USB device" when you plug in a USB device into the computer's USB port then this device is drawing power that the USB port can supply.
In case such as this, you need to purchased a powered USB hub and connect this hub into the computer's USB port and then connect the USB device into this powered USB hub.

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1 Answer

Flash drive not lighting up and not being read


Hello aaron_s_robe,

Sounds like the flash drive may be faulty. You may try plugging it into another USB port on your computer, if that doesnt help try plugging it into another computers USB port.

If after trying the above doesnt work. Your drive is most likely bad.

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2 Answers

640 GB WD element hard drive has no power


Try it on a different USB port or on a different computer - is this hard drive powered via a mains cable ? If so is that plugged in and switched on as well ?
Also does the hard drive have an on off switch at the back or on it anywhere that needs turning on ?
Does this hard drive have a firewire port or another way of connecting to it ?

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hi there

have you tried looking at the device manager?
you can also try transfering it to different usb ports.

hope this helps

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