Question about SimpleTech SimpleDrive Pininfarina 500GB External USB 2.0 Hard Drive - Onyx

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Dropped my drive...

It fell on the floor, i hear a buzzing sound everytime i power it on and it isn't detected by my computer...not sure what to do, anyone have any suggestions? and if i do send it in, will me files be safe?

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  • 4 more comments 
  • jtek Sep 14, 2008

    My drive fell on the ground and a buzzing noise occurs when I turn it on and isn't recognized by my computer.

  • Anonymous Nov 21, 2008

    I have the same problem... this HDD is'nt good producto ;-( I lost all my files...

  • ali_swahili Dec 09, 2008

    Samething happened on my HD. I really need a solution. Lesson learnt is that i should not put important stuffs in just one place. :-(. Does anybody know a solution to this, help needed helpers.

  • hekkle2407 Dec 15, 2008

    yes i have the same problem its a 500GB BOM NO 96300-41001-013. It fell from my back pack on the floor and its making a clicking sound and not connecting to my cpu.

  • JulieLC Dec 16, 2008

    My SimpleTech 500GB External Drive also fell on the floor. Signature blue light on top lights up briefly during initial power up but then off. Red power light at back of drive (by outlets) is ever so faint but on at all times when powered. Please help. All my files are on this drive!

  • varun300000 Dec 29, 2008

    Mine dropped and it started clicking three times and then stopping. It's not picked up by the computer but the light, usb and power seem to be working fine. What services can I use to retrieve my file, and will my privacy be kept? I have some personal stuff on there.

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Ok....if there is a clicking sound that usually means the hard drive is failing...if this is the case you need to find a data recovery expert....now the casing and hard drive are separate pieces of hardware so if there is a problem with accessing the data but no audible clicking my advice is to head to your nearest computer shop (an independant and helpful one if possible) and ask them to try your hard drive in a new casing....if that works you only need to pay for the new casing.....there is a piece of software that can fix bad sectors of your hard drive without loss of data but it does require the PC to be able to access the disk

Posted on Dec 19, 2008

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