It fell on the floor, i hear a buzzing sound everytime i power it on and it isn't detected by my computer...not sure what to do, anyone have any suggestions? and if i do send it in, will me files be safe?
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Re: Dropped my drive...
Ok....if there is a clicking sound that usually means the hard drive is failing...if this is the case you need to find a data recovery expert....now the casing and hard drive are separate pieces of hardware so if there is a problem with accessing the data but no audible clicking my advice is to head to your nearest computer shop (an independant and helpful one if possible) and ask them to try your hard drive in a new casing....if that works you only need to pay for the new casing.....there is a piece of software that can fix bad sectors of your hard drive without loss of data but it does require the PC to be able to access the disk
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Could be a couple of things. First thing I'd suggest is taking the actual hard drive out of the enclosure. If it was just the bridge controller in the enclosure that burnt out, then you might still be able to gain access to the data by connecting the drive directly to a computer or try it in a different enclosure.
If that doesn't work then it may be a more serious problem. I could be that the controller board shorted out. Simply changing the board with another one from a similar hard drive won't work, because there is adaptive data that is stored on the controller that must be maintained with the original drive.
The other problem, and it's something we see often in these drives, if there was brief cut to the power, sometimes the heads won't park all the way, and they seize to the platters. This prevents the drive from spinning up. If that is the case though you would hear a faint buzz buzz sound coming from the drive. You'd also hear that same sound if the spindle motor was seized, but since you didn't say the drive was dropped or bumped, I doubt that's the problem.
I'm 99% sure the heads are seized to the platters on this. The buzzing, or humming sound you hear is the spindle motor trying to spin up, but it can't. This is also why the drive is not rotating. Definitely do not power this drive up any more if the data is important to you. If this is one of the smaller Passport style drives, it's pretty common for them to literally rip the read/write heads off as the drive tries to spin up. Professional data recovery is the only option in these cases.
I'm sorry to hear that your hard drive is having trouble. Based on your description of the "ticking sound" and the fact that the drive was dropped, the drive is probably physically damaged. Unfortunately, this means that your drive is failing in a way that isn't fixable; it will have to be replaced.
If this drive is still under warranty, contact customer service for LaCie. If it is not, you could carefully take the outside casing off (if you've never dismantled an electronic device before, find a friend who has, and then observe that person). Make sure there is no power to the drive before removing ANYTHING!
You may see something quite obvious that has come loose when you dropped the drive. If not, then you'll need to take it to a local computer shop.
The only thing I can think of to try is to actually remove the drive from the enclosure and connect to the computer internally. Of course that will void the warranty, but if you are technical enough to do that, it may work inside the computer.
In other words, the problem may not be with the drive, but instead with the enclosure.
Although I would guess the drive is shot, as it was writing to the disk when it was dropped.
If it was running at the time it fell, the heads crashed into the platters, and the buzzing you're hearing is the dents left in the platters spinning by 7200 times a second.
Not good. Likely will need a professional service to recover the data.