Question about Computers & Internet
Office is only accessible from one account on both of my kids' computers where it is installed. One computer ihas Vista and one has XP but the problem is the same on both.
What's the fix to make it accessible from all accounts on the same computer?
When installing software, you are often given the choice to install it for the current user or all users. To avoid this problem in future, make sure you select the "all users" option.
Hopefully, the problem is a missing shortcut. You can check this by logging into an account that does not seem to have Office, opening up your C drive and navigating to "Program Files\Microsoft Office". In there, you'll find and "Office<x>" (<x> depends on the version of Office). In that directory you will find WINWORD.EXE. Double click it and Word should start. If it does, your problem is just the shortcut. If not, there is more happening behind the scene, and the best solution is to uninstall and reinstall for all users.
If it is a shortcut problem, the fix is simple. There are many solutions, but this is probably the simplest and will give you an idea as to what has gone wrong and how to fix the problem from here on for other software. Right click on the start button and select "Explore All Users". This is what it is in XP, but I suspect Vista has something similar. You will see that you are in "Documents and Settings\All Users\Start Menu". You will also see a folder in "Documents and Settings" for each account, including the one that does have Office. Go to "Documents and Settings\<user>\Start Menu\Programs". In there, you will find the Office part of the start menu that the 'privileged' account has. Point to the folder, right click, and select Copy. Now go to "Documents and Settings\All Users\Start Menu\Programs" and Paste the Office folder there. You will need to point the mouse at the file content panel on the right side of the screen. Now all users should see the menu, not just the one account.
Posted on Nov 23, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 16, 2015 | Computers & Internet
on Dec 24, 2010 | Computers & Internet
Dec 30, 2013 | Computers & Internet
Nov 28, 2013 | Computers & Internet
Nov 28, 2013 | Microsoft Windows Vista Home Premium with...
May 01, 2011 | Dell Latitude D820 Notebook
May 07, 2010 | Microsoft Windows XP Home Edition
May 06, 2010 | Microsoft Office Project Professional 2003...
Sep 29, 2009 | HP S7620N Pavilion Slimline Desktop PC -...
Dec 25, 2008 | Microsoft Office Professional 2007 Full...
54 people viewed this question
Usually answered in minutes!