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2701HG-G DSL light constantly flashes green

I just got my 2701HG-G hooked up (using a splitter and yes, I have a filter on the phone) and have no connection.

I can connect to the modem, but it says there's no internet connection available. The DSL light is constantly flashing. I've tried restarting and connecting without the splitter in place. Any suggestions?

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  • onyxblue Mar 04, 2009

    Netopia 2247 has been flashing green for days. advised its a router problem. used a brand new netopia 2247 and still have the same problem.

    this looks like an authentication problem to me!

    any ideas out there?

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Posted on Jan 02, 2017

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SOURCE: siemens gigaset se587 wlan dsl

connection should be as follows..........
comp>>eth cable>>>modem or router>>>>>fone cable>>>filter>>>>wall socket
telefone cble>> ^
no ext should be there ....... no external device should be connected........
if using any device in any socket at home then make sure that they r filterd correctly .....
try resetting the modem/router..... then check the lights.......
last option is to unplug n re plug all the cables.....

80% this should wrk....

ny more q: mail me--dashvrista@gmail.com

Posted on Sep 25, 2008

word2thewhys
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Posted on Jan 04, 2009

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SOURCE: 2WIRE 2701HG-B with flickering DSL light.

The DSL is out in your area or the phone line has been disconnected.
I would contact ATT&T to find out if thire is a service issue in your area

Posted on Aug 16, 2009

  • 149 Answers

SOURCE: Yesterday had Cable Internet hooked

Sounds like a problem with your cable connection. Check your coaxial cable, and the splitter from where the cable enters your home. The tech will use a signal meter to measure the quality of your cable, and then replace the wiring if necessary.

Posted on Jan 04, 2011

SOURCE: Cannot connect to my Internet.

With the DSL light always flashing, it means that either the ADSL signal (synchronization) does not reach your modem, or your modem cannot 'read' the signal.

You need to determine if the problem is from one of the following places :

  • outside of your house (your land line or ISP equipment) or from the modem;
  • your telephone-cable inside your house or
  • one of your equipment;


Try the following manipulations to determine from where the default comes :

  1. Determine if the problem is in your house or on the land line
    • Unplug each and every equipment which is connected to your telephonic installation (Fax, phones, answering machines etc);
    • Using the shortest telephone cable (RJ11) you possess, plug only your modem to the main telephone jack of your house.
    • If the DSL LED still flashes continuously, the problem is somewhere between your ISP's equipment and your house. You should call them and expose the situation. At this stage, you can't do much else.

  2. Determine if the problem is in your house installation
    If the DSL LED lights up when it is plugged to the main telephone jack, then it is either one of your equipment which is at fault, or the house installation. To pinpoint the problem, do the following :
    • With all the other equipment still unplugged, try the modem on all the other telephone jacks you have around the house.
    • If the DSL flashes continuously on one of the jacks, you will have found the source of your miseries. Depending on your ISP's terms and conditions, you will either have to call them of call for the services of a third-party technician to solve the problem.
    • If the DSL lights up correctly on all the telephone jacks, then your house telephone installation is good. Proceed to the next series of tests.

  3. Determine which equipment is at fault
    • Plus your modem to one telephone jack and wait for the DSL line to light solid.
    • Use a splitter (ADSL filter) to plug the equipments you possess (telephone, fax etc) one by one. Verify each time if the DSL LED is still lit or flashes continuously.
    • If one of the equipment causes the DSL LED to flash, it is that equipment which causes your problem.
    • If every equipment causes the DSL LED to flash, the it is the splitter (ADSL filter) which is causing the problem. You can confirm this hypothesis by testing each and every ADSL filter you have in your possession.
    • Replace any faulty equipment and you should have eliminated the problem.
If nothing of this solves your problem, you won't have any choice but call you ISP. Don't hesitate to tell them all tests you will have done.

May I also make some recommendations :
  1. Use a power surge protector (not a UPS though) to plug your modem to the electric outlet BUT plug it directly to the telephone jack;
  2. Make sure your modem is plugged in as far as possible from UPS, television, etc.;
  3. If possible, don't plug the modem in the same electric outlet as other equipments;
  4. Don't use any telephone extension cable to plug your modem to the telephone jack.

Hope this helps you. Let me know what happens next.

Posted on May 12, 2011

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1.Unplug all phone, fax and satellite TV cables from the wall phone jacks.

2.Plug the double DSL filter into the wall phone jack where the 2701HG-B will be located.

3.Plug the phone wire (for phone, fax, etc.) into the jack on the filter labeled "Phone."

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Hi Jeannie,

Based on your problem I assume that you have DSL. When you get hooked up for DSL they send filters that you are supposed to put between EVERY phone and the jack. (Don't forget phone lines for satellite and alarm systems).

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I always have a spare modem as a line tester.

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