Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Agitator not turning very well

Just this week started making sounds like it's stripped? Top half doesn't turn as much as it used to, and very sporatic (stops and starts again) ... . Able to manually turn in both directions when not running ... didn't think this was normal!?!?. Bottom half of agitator still feels solid.
Is this an easy fix?



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  • Anonymous Oct 01, 2008

    agitaor turns slowly

  • kjp25 Dec 02, 2008

    I have the same problem, the agitator seems stripped.  Initially was still turning sporadically and now doesn't turn at all.  I can spin it freely in either direction.  Is this transmission or simply the agitator?



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The problem mostly is the "Agitator Dogs". These are approximately $5. All you do is snap the top cover off. Revove a plastic cap and o-ring. Use a 7/16" socket to remove the bolt. Pull the top part of the agitator off.

There is a white plastic part that has four little moveable parts. These parts wear out and need replacing. These are the Agitator Dogs.. I found them online for under $5. Service will cost you $100 plus..... they may even say you need a whole Agitator Kit. This is $80+.

I fixed mine myself. took less than 5 minutes once I had the parts.

Posted on Dec 26, 2008

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My machine is not spinning or agitating

Posted on Sep 13, 2008


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1 Answer

Agitator only moves a little bit and making noise

Most likely agitator dogs / gears are stripped out inside agitator. If it's a double action agitator where the top turns independently from the bottom, the top should turn one way and not the other. If top of agitator turns freely in either direction, then replace those dogs. If it's a single action agitator, then grooves that slide onto transmission shaft in agitator itself could be stripped out. If that's the case, replace agitator

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Whirlpool top loading cloths washer agitator is loose when it should be turning. how do i tighten it?

Sounds like you might have bad agitator dogs. Remove the agitator cap, theres a 5/16th bolt that needs to be removed then the top of agitator comes off. The dogs are 4 little gears with teeth on them, when they get worn the top half of the agitator doesn't move.

May 09, 2011 | Washing Machines

1 Answer

Need to replace the agitator dogs and can't remove the mover from the bottom section

Direct drive Whirlpool washing machines use a two piece agitator. In-between the two pieces there are cogs, sometimes referred to as "dogs," which will wear out. When the dogs start to wear, you will notice a clicking sound and the top agitator will not move as it should. When you learn how to replace the agitator dogs on a Whirlpool washing machine, you can have your Whirlpool working correctly again. Agitator dogs are available at appliance repair facilities.

* 1

Disconnect the Whirlpool washer from the wall outlet. Open the washer lid to access the agitator.

* 2

Insert a flathead screwdriver in the notch in the agitator cap. Twist the screwdriver to pop the agitator cap off of the agitator. If your model has an inner cap, remove the inner cap by pulling up on the handle and removing it from the agitator.

* 3

Use a socket wrench to remove the bolt in the center of the agitator. Most Whirlpool washers use a 7/16-inch bolt to secure the agitator.

* 4

Grab the bottom of the agitator with both hands and pull it straight up out of the wash tub. Do not have your face directly over the agitator. If it is stuck or pops up too quickly you could injure yourself.

* 5

Set the agitator on the floor and carefully place your feet on each side of the agitator. Grasp the top of the agitator and pull the top half of the agitator off of the bottom half. Turn the top half over to access the dogs.

* 6

Use needle nose pliers to pull the dogs out of the agitator. Install the replacement dogs into the agitator according to the specifications given the manufacturer.

* 7

Set the top half of the agitator back on to the bottom half. Make sure to align the two tabs together between the halves so that they will friction fit. Grab the bottom of the agitator and apply a thin coat of dishwashing detergent on the rubber gasket on the bottom using your finger.

* 8

Set the agitator back into the wash tub and secure it using the retaining bolt. If your model had an inner cap, set the inner cap back into the agitator until it snaps into place.

* 9

Place the top of the agitator into place and press down until it locks into place.

Mar 21, 2011 | Whirlpool Washing Machines

2 Answers

Whirlpool top-loader LSQ9200LQ0 The top half of the agitator is not turning. I am assuming it is a stripped part. What would be the best way to take this apart??

You have what bad "agitator dogs". Yes this is a stripped out part. To get to the dogs, you will need to take the fabric softener dispenser off the top of the agitator (if your unit does not have a dispenser, then just take the cover of the agitator). Under that you will see a semi transparent cap that fits inside the shaft of the agitator, pull that straight up and out of the agitator. Now you can see the bolt that hold the agitator to the transmission shaft, this is a 1/2" or 9/16" bolt. You will need a socket with a long extension to reach this. Take a digital picture, or sketch the position of the dogs inside the agitator, this will help with the reassembly process. Once the bolt is out, the agitator will lift off. Turn the agitator upside down and depress the tabs up inside the shaft of the agitator, this will release the top of the agitator from the bottom, be careful, there are small parts that will fall out. Try to separate it in one piece, as this will make it easier to reassemble. Once separated, remove the old dogs and replace with the new, reassemble in reverse. When tightening the bolt, only tighten snug, the black rubber gasket should not bulge out when tightened. Also make sure the "o" ring on the semi transparent cover is in place and not broken. If you have questions, write me back. Hope this helps!

Dec 14, 2009 | Whirlpool LXR9445JT Top Load Washer

1 Answer

I put a down comforter in my Whirlpool Ultimate Care II washing machine (I have done this at least 50 times). Last time, it got hung up around the agitator and started making a funny sound. The agitator...

Pull the agitator off and check the plastic drive hub at the top of the agitator shaft. It should not be split, or have it's internal splines sheared off. If this all looks ok, then likely transmission problems or a slipping drive belt (motor to transmission). Good luck!

Jul 12, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

LSQ9210HZ0 agitator acts like its gears are stripped.

Replace the agitator dogs in the top part of the agitator.

Mar 24, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

3 Answers

Whirlpool ultimate care II super capacity plus ser.# LSQ8243HQO The top half of adjitator is not turning at all.

If the bottom half of the agitator is turning and the spin cycle works, then the motor coupling is good.
Check the agitator by turning it back and forth. It should work like a ratchet (turns one way, locks the other way). If you're able to turn it in both directions, the agitator dogs are worn and need to be replaced. To do this remove the agitator cap and the bolt that holds down the agitator. With the bolt out you can remove the top section of the agitator (auger) where you should see 4 small white or beige plastic gears (dogs). Replace those and it should be ok.
The part number is 80040.

If it there is no agitation or spin, replace the motor coupling.
The part number is 285753A

Mar 13, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Agitator gear is stripped

just place both feet on the agitator as it sits on the floor and lift up on the top half. there are plastic tabs on the bottom half that hold the two pieces together. you will need to remove the 2 tabs before putting the 2 pieces together. the bolt that you screw the agitator down with will hold the 2 pieces together. Joe

Dec 03, 2008 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Roper washer, agitater stripped?

It sounds like you need to replace your agitator dogs (yes, there is such a thing). They are small plastic pieces that are used by the upper portion of the agitator to grip as it turns. This is a common problem when they wear out. If you go to, there's an illustration of what I'm talking about under the "Agitator, Basket and Tub Parts" heading. Item number 10 (part number 80040) is what you need to replace. Just type in your complete model number in the "Search by Model Number" block. The following link provides you with step-by-step instructions on how to do this:

You can find these same parts at and a cheaper price. Use the part number provided. I hope this helps you.

PS The item is priced for a package of 4.

Aug 06, 2008 | Roper RAX7244KQ Top Load Washer

1 Answer

Hi its me again

Sorry for the delay. You need to replaced your agitator dogs. (yes this is really what they call them). They are 4 small pieces inside the agitator that act as a "clutch" They allow the top half of the agitator to turn freely one direction and not the other. When the worn dogs slip, it causes a grinding/ grunting type noise from the machine. So first this fist. You will need to purchase the inexpensive dogs from a local appliance parts store or from the manufactures web site on line. (part # 80040).

For the model you have, begin by removing the fabric softner dispenser on top of the agitator. It just sits in the with a clip, so gently rock it back and forth until it comes free. Under it you will find a mostly clear plastic cap with a black seal around it. Use the tabs on the cap to pry/ pull it up. Underneath you will find a 7/16" bolt. Go ahead and take that out. Now you will be able to remove the top half of the agitator by pulling it straight up. If the bottom half comes with it, not to worry. Look down in the opening where you just removed the bolt from. On the bottom you will see 2 white plastic tabs, pry these with a small flat head screw driver to separate the lower half from the upper half. Now weather you had to separate the 2 halves or the top came off by itself, take the top half of the agitator and turn it upside down. You will feel the inner piece fall out. Now we will work with just the inner peice. Turn it upside down (so you can see the dogs just like the ones you purchased) There is a small collar that keeps them in place. Gently pry it up. (it should slide pretty easy. Remove the old dogs. Now using a paper towel of washclothe, wipe down any fabric softner, or shavings from the old dogs, so the new ones can move smoothly. Install the new dog and begin re-assembly. I would reccomend wiping out the inside of the large peice that is one the top half of the agitator too. Re-assemble in reverse order. To get the clear cap back on more easily, a thin rubbing of liquid detergent or fabric softner on the edge of the black seal, will help it go in without binding so much.

Jul 12, 2008 | Washing Machines

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