Just this week started making sounds like it's stripped? Top half doesn't turn as much as it used to, and very sporatic (stops and starts again) ... . Able to manually turn in both directions when not running ... didn't think this was normal!?!?. Bottom half of agitator still feels solid.
Is this an easy fix?
The problem mostly is the "Agitator Dogs". These are approximately $5. All you do is snap the top cover off. Revove a plastic cap and o-ring. Use a 7/16" socket to remove the bolt. Pull the top part of the agitator off.
There is a white plastic part that has four little moveable parts. These parts wear out and need replacing. These are the Agitator Dogs.. I found them online for under $5. Service will cost you $100 plus..... they may even say you need a whole Agitator Kit. This is $80+.
I fixed mine myself. took less than 5 minutes once I had the parts.
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Sounds like you might have bad agitator dogs. Remove the agitator cap, theres a 5/16th bolt that needs to be removed then the top of agitator comes off. The dogs are 4 little gears with teeth on them, when they get worn the top half of the agitator doesn't move.
Direct drive Whirlpool washing machines use a two piece agitator. In-between the two pieces there are cogs, sometimes referred to as "dogs," which will wear out. When the dogs start to wear, you will notice a clicking sound and the top agitator will not move as it should. When you learn how to replace the agitator dogs on a Whirlpool washing machine, you can have your Whirlpool working correctly again. Agitator dogs are available at appliance repair facilities.
Disconnect the Whirlpool washer from the wall outlet. Open the washer lid to access the agitator.
Insert a flathead screwdriver in the notch in the agitator cap. Twist the screwdriver to pop the agitator cap off of the agitator. If your model has an inner cap, remove the inner cap by pulling up on the handle and removing it from the agitator.
Use a socket wrench to remove the bolt in the center of the agitator. Most Whirlpool washers use a 7/16-inch bolt to secure the agitator.
Grab the bottom of the agitator with both hands and pull it straight up out of the wash tub. Do not have your face directly over the agitator. If it is stuck or pops up too quickly you could injure yourself.
Set the agitator on the floor and carefully place your feet on each side of the agitator. Grasp the top of the agitator and pull the top half of the agitator off of the bottom half. Turn the top half over to access the dogs.
Use needle nose pliers to pull the dogs out of the agitator. Install the replacement dogs into the agitator according to the specifications given the manufacturer.
Set the top half of the agitator back on to the bottom half. Make sure to align the two tabs together between the halves so that they will friction fit. Grab the bottom of the agitator and apply a thin coat of dishwashing detergent on the rubber gasket on the bottom using your finger.
Set the agitator back into the wash tub and secure it using the retaining bolt. If your model had an inner cap, set the inner cap back into the agitator until it snaps into place.
Place the top of the agitator into place and press down until it locks into place.
If its just the agitator not working, but everything else does, you may just have a worn agitator cam assembly, worn agitator dogs, loose agitator bolt, or all of the above. The following link explains what agitator dogs are and how to access them:
Whirlpool manufactured washers use a split agitator design. The top half is known as the "auger, while the lower half is the agitator. Between the two pieces is a cam assembly, with small teflon teeth known as "dogs". There's also an agitator bolt that holds the entire assembly to the center post.
If the auger (top half of the agitator) is slipping, I would suspect the dogs or cam assembly need to be replaced. The part number for the dogs is included in the link I provided. For a little more you can purchase the entire cam assembly which includes the dogs, the cam, the cam seal and thrust bearing.
If the entire agitator appears loose or slipping, check the agitator bolt to ensure it is tight. DO NOT overtighten as this can restrict movement of the agitator or damage it. Tighten until snug.
If you have any questions, please post back with your MODEL NUMBER (located along the wash tub rim under the lid) and let me know. I hope you find this information helpful.
You have what bad "agitator dogs". Yes this is a stripped out part. To get to the dogs, you will need to take the fabric softener dispenser off the top of the agitator (if your unit does not have a dispenser, then just take the cover of the agitator). Under that you will see a semi transparent cap that fits inside the shaft of the agitator, pull that straight up and out of the agitator. Now you can see the bolt that hold the agitator to the transmission shaft, this is a 1/2" or 9/16" bolt. You will need a socket with a long extension to reach this. Take a digital picture, or sketch the position of the dogs inside the agitator, this will help with the reassembly process. Once the bolt is out, the agitator will lift off. Turn the agitator upside down and depress the tabs up inside the shaft of the agitator, this will release the top of the agitator from the bottom, be careful, there are small parts that will fall out. Try to separate it in one piece, as this will make it easier to reassemble. Once separated, remove the old dogs and replace with the new, reassemble in reverse. When tightening the bolt, only tighten snug, the black rubber gasket should not bulge out when tightened. Also make sure the "o" ring on the semi transparent cover is in place and not broken. If you have questions, write me back. Hope this helps!
Pull the agitator off and check the plastic drive hub at the top of the agitator shaft. It should not be split, or have it's internal splines sheared off. If this all looks ok, then likely transmission problems or a slipping drive belt (motor to transmission). Good luck!
If the bottom half of the agitator is turning and the spin cycle works, then the motor coupling is good. Check the agitator by turning it back and forth. It should work like a
ratchet (turns one way, locks the other way). If you're able to turn it
in both directions, the agitator dogs are worn and need to be replaced.
To do this remove the agitator cap and the bolt that holds down the
agitator. With the bolt out you can remove the top section of the
agitator (auger) where you should see 4 small white or beige plastic
gears (dogs). Replace those and it should be ok.
The part number is 80040.
If it there is no agitation or spin, replace the motor coupling.
just place both feet on the agitator as it sits on the floor and lift up on the top half. there are plastic tabs on the bottom half that hold the two pieces together. you will need to remove the 2 tabs before putting the 2 pieces together. the bolt that you screw the agitator down with will hold the 2 pieces together. Joe
It sounds like you need to replace your agitator dogs (yes, there is such a thing). They are small plastic pieces that are used by the upper portion of the agitator to grip as it turns. This is a common problem when they wear out. If you go to searspartsdirect.com, there's an illustration of what I'm talking about under the "Agitator, Basket and Tub Parts" heading. Item number 10 (part number 80040) is what you need to replace. Just type in your complete model number in the "Search by Model Number" block. The following link provides you with step-by-step instructions on how to do this:
Sorry for the delay. You need to replaced your agitator dogs. (yes this is really what they call them). They are 4 small pieces inside the agitator that act as a "clutch" They allow the top half of the agitator to turn freely one direction and not the other. When the worn dogs slip, it causes a grinding/ grunting type noise from the machine. So first this fist. You will need to purchase the inexpensive dogs from a local appliance parts store or from the manufactures web site on line. (part # 80040).
For the model you have, begin by removing the fabric softner dispenser on top of the agitator. It just sits in the with a clip, so gently rock it back and forth until it comes free. Under it you will find a mostly clear plastic cap with a black seal around it. Use the tabs on the cap to pry/ pull it up. Underneath you will find a 7/16" bolt. Go ahead and take that out. Now you will be able to remove the top half of the agitator by pulling it straight up. If the bottom half comes with it, not to worry. Look down in the opening where you just removed the bolt from. On the bottom you will see 2 white plastic tabs, pry these with a small flat head screw driver to separate the lower half from the upper half. Now weather you had to separate the 2 halves or the top came off by itself, take the top half of the agitator and turn it upside down. You will feel the inner piece fall out. Now we will work with just the inner peice. Turn it upside down (so you can see the dogs just like the ones you purchased) There is a small collar that keeps them in place. Gently pry it up. (it should slide pretty easy. Remove the old dogs. Now using a paper towel of washclothe, wipe down any fabric softner, or shavings from the old dogs, so the new ones can move smoothly. Install the new dog and begin re-assembly. I would reccomend wiping out the inside of the large peice that is one the top half of the agitator too. Re-assemble in reverse order. To get the clear cap back on more easily, a thin rubbing of liquid detergent or fabric softner on the edge of the black seal, will help it go in without binding so much.