IF THE OWNER EVER USED REFILL INK IN THE CARTRIDGES WHEN IT WAS TIME TO CHANGE THEM, THEN THIS IS THE CULPRIT. ANY INK THAT IS NOT AUTHENTIC BROTHER INK WILL CLOG THE PRINT HEAD AND THE PRINTER WILL GO THROUGH THE CORRECT MOTIONS BUT WILL PUT OUT BLANK PAGES. THE ONLY REMEDY IS TO REPLACE THE PRINT HEADS AT A REPAIR SHOP,(WHICH WILL COST MORE THAN THE PRINTER ITSELF) OR SEND IT BACK TO THE FACTORY IF ITS STILL IN WARRANTY, OR JUST BUY A WHOLE NEW PRINT MACHINE. THE CLEANING CYCLES WHICH IS PERFORMED BY THE PRINTER ITSELF WILL NOT DO A SUFFICIENT JOB TO CORRECT THE PROBLEM.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You said you replaced the cartridges. Were they Genuine Brothers' Cartridges?
My Brother MFC-240C, does not like Generic Printer Cartridges.That sounds like your problem.Also I had with Brother's was problem with Color. Color that should be Yellow, will turn out Green, or Blue Green, etc.The Generic Cartridges, also printed lines thru the words. That's what the Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY, or Take them to have them filled.
So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for the PRINTERS.
This is the only advice I can give you. If you find this helpful, pls rate me.
The print head is clogged.Try powerful cleaning: Press menu, then start black copy, then four times arrow-up quickly after another.Machine will be in maintenance mode (all lights will flash). Press 7-6-4 and OK (or start-black-copy). When finished press 7-6-3 then start black copy, printer will do a power purge. Leave maintenance mode by pressing 9-9. If this not help better think about new printer, because cost of repairing this one is profitable.
I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.
I installed a new cartridge in place of the empty cyan, and that fixed it.
Hello. I have one of these myself, and you cannot, if it detects any of the cartridges empty, it will not allow any printing, copying functions. You may be able to remove the cartridges, shake em up and return them to try, but I believe you are just going to have to get new ones.
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came withthe printer. When the software program asks you to connect theprinter to the USB port, do so and it should again work properly. Hope this helps. Bud
When inserting a new cartridge, you may receive a prompt
"The installed ink cartridge differs from the original ink cartridge for the printer. Your printouts may be different from those printed using original ink cartridges. Do you want to continue using the currently installed ink cartridge?"
If you click Yes, printing will continue. If you select No, you will be prompted to change the cartridge. Manufacturer prompts may vary.
My yellow cartridge was doing the same thing as your black. So I took the cartridge out, and took a flashlight to see how it works. There is like a little straw on the right hand side which goes up into the printer cartridge, this I assume is to measure the ink. I took a needle and cleaned that 'straw' thoroughly. Reseated the ink, ran cleaning and test print, and then the printer found the yellow ink! You could give that a try. It might work for you too. (I have never used any ink but Brother ink in the printer, btw.)