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Webroot antispyware not sweeping

1)when my hp computer with Vista operating system is turned on, a message in a box appears saying "Program Options Page click Update Definitions"....I can't find Program Options Page
2) Spysweeper doesn't sweep and nothing is quarantined.
3) A message informs me that 4 shields are not working.
I do not know because all shields are working.
4) The spysweeper Alerts is not working.

Please help.

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Hi,

if you are using webroot antispyware software on the computer. you have 2 resolution for that.

1. if you have a CD then you can uninstall and reinstall it before that disconnect the internet connection.

2. If your are downloading it online then the only thing is first try to download a different antivirus for the time being and then you can uninstall webroot from the cmptr and then you can download it again and then you can uninstall the antivirus which you installed for the time being.

this will resolve the issue.

Posted on Sep 29, 2008

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Posted on Jan 02, 2017

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