All 4 burners work, BBQ works, griddle works and even the broiler works. I'm assuming it's a problem with the ignition system since the switch lights up but nothing happens inside - no gas comes out etc.. btw - We have mice occasionally... maybe one chewed through the ignition wire?
I live in Portland Oregon. If this required a professional repair, where do I find one?
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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Most cases Broiler ignitor is out, after you turn on the Broiler, check the voltage on Broiler ignitor 2 wires, if you have approx. 110v, then change the ignitor, but you don't have 110v, then check Broiler safety valve and oven thermostat, but 90% of the time is the Broiler ignitor. Have fun.
If it doesnt fit your specs. then i would suggest u find a thermador parts place and begin to buy the parts for the griddle as replacement parts. find a model of the stove set up that you want and make a list of all the parts that go to the griddle attachment.
My guess is that the reason for the flat "No" on the retrofit was that griddles require a thermostat similar to the one on the oven and broilers do not. So if their is no room behind the face plate where the knob would go then you can't put in a griddle. The other issue might be that the burners for the griddle wont line up with the brackets that are holding up all the broiler burners now. The griddle burner looks exactly like the one from the over only smaller so it has to line up strait where a regular front and back burner have to line up offset. maybe since you have the broiler already that should not be an issue? Then the problem is finding the griddle top it self that is going to be spendy. I think the link i gave at the top is your best bet. good luck.
Bad oven ignitor, to check it, turn on the oven, check Voltage on 2 ignitor wires, it should have approx. 110v, if yes, change the oven ignitor, if not then check oven safety valve of oven thermostat, but 90% is the oven thermostat. also make sure the oven tube is not corroded at the ignitor area, if so, change the oven at the same time. Have fun.
This happened to my DCS when the Hot Wire Relay went out. It isn't an expensive part, but finding someone that knows what needs to be replaced, and then can replace it is hard. My oven also did the opposite and continued to heat without shutting off, and it was once again the hot wire relay.
I have a Thermador Gas Range PG364GDBS - Oven, 4 burners, and center griddle. All are gas. The four burners and gas oven
work fine. The griddle just stopped working, no spark. Turning on the
griddle control, the gas valve opens(hear it), gas flows (smell it),
but the ignitor will not spark (no loud or faint spark that I can
hear). I got a replacement ignition device (mount at the burner)
thinking it might be the problem, but still no spark. I checked the AC
voltage at the terminal and measured 39 VAC between the terminal and
ground. Not sure if that is the correct voltage. Any insights or advice
would be great.
My mother had the same problem with her Gaffers-Sattler range. No one could figure out what was wrong with it. Her local new appliance repair people said to contact J.E.S. Enterprises, Inc at www.theoldapplianceclub.net. Whew; thank God for that tip. They knew exactly what the problem was and repaired the unit for her. The stove is running again like a workhorse! Here is their number - 805-643-3532.
good luck. We have the same range and have had issues with the ovens since the range was installed. The overn does not heat evenly on convenction or bake. Thermadore doesn't stand behind the product and neither does the distributor. They tell us that Thermador isn't standing behind the product so there isn't anything that can be done. We spent $8000 for an oven that burns the back corners of everything we bake.