had the same prob'... two ways to solve this: first if you have a firewire card conection on your pc than youll need the apropriate cable to connect the camera usually the cable comes with the firewire card so if it was a part of your computer when you bought it than....just find it(-: if not try to find out how many pins you have on the card 4/6
and buy one.
the second way is using a firewire/usb converter.
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After connecting the Camcorder to the Computer with the Firewire/i.LINK, turn ON the Camcorder. Keep the Camcorder in Playback mode. Start the Moviemaker Software which is pre-installed in the Windows. Check whether the Camcorder is recognized as the Video Device.
If the Camcorder is not recognized, then check whether it works with other Computer or not. You may also try using a different i.LINK cable that is compatible with the Sony Camcorder. Sony Camcorder have 4 pin DV Interface and the Computers may have either 4pin or 6-pin i.LINK/Firewire port. So make sure that you are using the correct cable.
You'll need to install a driver (on your PC) for the camcorder first .... for the PC to recognize the device. The driver is usually provided in the software CD that came with the camcorder. Or, you may try to search for it on Samsung's website or ask a Tech Support person where to get it.
There are two way to upload your video's to your pc:
You can upload video to the use of your camcorder connector. Connect your USB cable to your camcorder and plug it to your computer. You need to turn on your camcorder so that it will be recognized by the computer.
You can upload also your video's with the use of memory card reader. Remove your memory card from your camcorder and insert it to the card reader. Plug the card reader to the computer. The computer will recognized the card. Now you can upload your photo's or video's.
I assume that you are running Windows XP in your PC and have Sony DCR-TRV19 camcorder. Please go to camera Menu and enable USB stream option. Computer will recognize camcorder. If any thing is different, let me know to help you out.
The Newsoft software is not design to download images from JVC camcorders to your PC. This software is included with JVC products to provide our customers with an editing tool. (using Newsoft programs you can touch up pictures, create albums or slide shows) To download images from the camcorder to the PC, you will need to use the provided JVC software Picture Navigator, JLIP Video Capture, or the USB connection depending on the model of your camera. Consult the above chart to determine which software you received with your camera.