Question about GE JVM1650 1000 Watts Microwave Oven

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GE JVM192K over-the-range microwave counter lights off

I pushed the touch pad "on" to turn on the counter lights and got a spark out of the touch pad and now the lights don't work. Both bulbs looked fried so I replaced them but they still don't turn on. I hear a click when I push the touch pad "on" or "off". Are these lights fused? The microwave is 16 years old.

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We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa.

Feel free to contact me directly for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Sep 16, 2008

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If you just cleaned the control panel it may have water in the panel causing a key to stick.
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Visit www.searspartsdirect.com and enter in your full model number for a parts breakdown and schematics.

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You have to replace the control panel sub-assembly (part number WB07X10733 in your case) and the best price I've found on that is $370.32 here (compared to $483.25 direct from GE).

In my opinion, this does not do much to inspire brand loyalty...

Or you may be able to find a whole oven on eBay for about that or less.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer

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You have a shorted touch pad.. here is a link for a replacement.. http://www.pcappliancerepair.com/model-display.php

If you open up everything and examine the touch pad, you may see something that is causing the short and fix it, oherwise, you'll have to remove and replace it.. Hope this helps..

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