Question about Packard Bell Audio Players & Recorders

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Audio key 256mb lost all but radio - Packard Bell Audio Players & Recorders

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  • jonw465 Sep 08, 2011

    When in proper mode I can store music files, use as a voice recorder, now can download music files can see them on the screen but directly try and hear the music device goes back to start up mode.


    But use the FM radio mode perfectly. This happened in its early days and was corrected by the seller who sent e.mail solution which am afraid was not transferred from previous computer.
    Hope this makes sense.

  • jonw465 Sep 08, 2011

    tried as you suggest, this did not work

  • jonw465 Sep 09, 2011

    Took battery out as suggested no joy, screen is running when switched on but still no sound and yet the radio side plays perfectly.

  • jonw465 Sep 09, 2011

    No have not, this was bought via net. Do not remember having any paperwork with it.

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  • Master
  • 1,607 Answers

Hello

Try removing the battery for about 5 minutes to reset it. Then place back the battery and check if that solved the issue.

Update me what will happen so we can continue.

Posted on Sep 08, 2011

  • damneddle
    damneddle Sep 09, 2011

    Do you still have the software that came along with your mp3 player when you bought it? If you do, you need to run it on your computer while your mp3 player is connected, then use the formatting tool.

    Note: All files will be deleted, so make sure you save a copy of important files to your computer before formatting it.

  • damneddle
    damneddle Sep 09, 2011

    Ok. Try to download and install the file from this link:

    MP3 recovery

    Then connect your mp3 player to your computer and try to enter recovery process.

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  • Master
  • 957 Answers

The issue quiet short, and I am not sure how to start on a solution, it would be fine if I may need more information so that I can give you a precise solution?
Thank you.

Posted on Sep 08, 2011

  • Eury Satorre
    Eury Satorre Sep 08, 2011

    You have to hard soft reboot your device pressing and holding the power button for 20 seconds.

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