Question about Sony NWZ-S615F Walkman Video MP3 Player

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Rare screen problem ( i can`t see song titles and band names)

Hi, i have used my sony player since january, but yesterday it screen shows a rare problem: the screen is still working, but it shows some white band over the names of bands or songs (or an option), or a white square in the case of letters or pictures preview, and i can`t see the names of any band or song. Is weird because I can see pictures when i choose one, and i stil can use my player to hear music. I need your help because a love my mp3 player.

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  • paradox00 Sep 14, 2008

    Thanks... I didnt understand your answer actually (the ID3 tag, i'm not a specilist in this kind of things), but I will make de effort to understand it and try it. I can't change my sony's language, i`m from Venezuela but i have changed the languange to german (for practicing my german), but right now the problem has extended, i can't see any option in the toolbox, and actully some of the icons in the main page shows the same white box sometimes, i will borrow a sony's from a friend of mine to guide me in the process of change the language. I have deleted all teh songs and reset the the mp3 player and nothing happened. Let me try to understand what you have said and i will notify what happen.

  • skatemanking Dec 17, 2008

    exact thing s happing to me

  • Anonymous Mar 14, 2009

    I have the same problem. I think it's not the ID3 tag, because the images are not displayed too.

    Has anyone solved the problem?

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I had this problem too... just turn off your player and press the reset button on the bottom.

Posted on May 30, 2009

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Sony's are especially sensitive to certain characters - it is possible that there is a character in the band/song name that is causing the defect - this is unlikely, since you say that it's occurring on all songs. Try resetting the language back to English in the Sony menu just to be sure.
Another possibility is that the ID3 tag is in a version that is not supported by the player. Unfortunately, I went through all of the product documentation, and it doesn't say which ID3 tag versions it is compatible with.  This is time-consuming, but you could downgrade your ID3 tag editor, delete all songs off your player, and then reload them to be sure.
Good luck!
-Tha Mp3 Doctor

Posted on Sep 14, 2008

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Posted on Jan 02, 2017

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