An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: No HP devices detected. HP Solutions Center will...
Try a complete uninstall:
Unplug the USB cable from your PC.
[If it is a WinVista Operating System Then in Go to Start> Control Panel> Programs and features delete all the entries you see for HP.( If it promts a restart do not restart now) Rest all steps wil be same as winXP]
If it is a WindowsXP Operating System then:
Go to Start> Control panel> Add or Remove programs. and delete all the entries you see for HP.( If it promts a restart do not restart now) Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard) Then Open C:drive> Program files> Common Files and then delete HP and Hewlett Packard folder. Then Go to C:Drive> Windows> Temp and empty the temp folder as much as you can. Then go to Recycle bin and empty recycle bin. Then Insert the All-In-One CD and cancel the installation process. Open the content of the CD> and open Util folder> Then CCC> Then click on Uninstall_L4 and follow the on screen process.
After all restart the computer.
And if possible download the software from HP website:
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
remove the incorrect 7500 driver and install hp universal driver after install have it search for your printer or manually configure it yourself which ever is easiest for you .please reboot your computer after removal of incorrect driver
reload the whole HP software package in this PC
no PC stated nor full model number
no OS stated, what Op sys is it windows 10>? what/?
why not ask hp this. on there forum , warning the same questions will be asked, or all answers will be wrong
ask here, REAL HP, we are not HP here, we are chat box (dumbb)
It might help to uninstall the HP devices through the Device Manager, and then restart the computer. Let the computer try to detect the HP devices and install them and the drivers needed. You might want to have any software discs handy in case you have to reinstall any software that came with the printer, etc.
when it hangs,right click the task bar and open task manager and from the process tab stop the file wrapper. In device manager click on view and select show hidden devices. U will see and imaging device keep updating it and
since you posted this 10/17/08, it's probably no longer an issue for you... but jsut in case someone else is runs acorss the same issue and comes by your post, here are a couple links for future refs (from HP's support site) that might be helpful.
HP PSC, Officejet, and Photosmart All-in-Ones - The Error Message 'No HP Devices Detected' Occurs When Opening HP Solution Center (c00762521)
Issue When opening HP Solution Center, a message appears that states "No HP Devices Detected ".
Solution one: Check connections and status
Check to make sure that the device cables are connected securely at each end.
Make sure the device is turned on and not in an error state. If unsure, turn the unit off and then back on again.
Try to access the device through Solution Center again.
If the device is still not detected, proceed to Solution two.
Solution two: Check that there is a printer icon in the printer folder
Click Start and then Settings or Control Panel .
Click Printers or Printers and Faxes .
Make sure there is an icon for the printer you are trying to use.
If there is no icon and you are connecting via a USB cable, disconnect the cable, and restart the computer. Reinsert the HP software CD and choose Add a device . Connect the unit when prompted by the installer.
If there is no icon and it is a wireless connection, run the wireless setup wizard as outlined in the product setup guide, then reinsert the CD and choose Add a device .
If there is no icon and it is an Ethernet connection, reinsert the CD and choose Add a device .
Solution three: Check that the Digital Imaging Monitor is running
NOTE: If you chose a custom install and did not select HP Digital Imaging Device Functions, the Digital Imaging Monitor will not be installed. Proceed to Solution five.
Press the CTRL , ALT , and Delete keys at the same time to open the Task Manager.
Look to see if HPQTRA08 and HPQSTE08 are running.
If they are not running, restart the computer and then try again.
If they are still not showing in the list, proceed to Solution four.
Solution four: Check that the HPZPML driver is running
In Windows XP and 2000, click Start , Control Panel , Administrative Services , and then click the Services Icon . Scroll through the list looking for HPZPML to make sure it is set to automatic and that it is running.
In Windows 98/ME, open the Task Manager by pressing CTRL , ALT , and then Delete . The file HPZIPM should be listed.
If the HPZML or HPZIM file are not available, restart the computer. If they still do not show up, proceed to Solution five.
Solution five: Uninstall and reinstall the software
Insert the software CD into the CD-ROM drive of the computer. The software installer should automatically start.
If the software installer does not automatically start, complete the following steps:
Click Start and then Run .
On the Open line, type D:\SETUP , where D is the letter of the CD-ROM drive.
Click OK .
Click Uninstall on the installer screen. If Uninstall is not an option, the software installation was incomplete. Click Install .
Follow the onscreen instructions until the printer software is completely installed.
CauseThere are several reasons this can happen. The device was not connected during the installation of the software, there is no printer icon in the printer folder, the Digital Imaging Monitor is not running, or the HP service PML driver is not running.
It may happen if you are using HP Scanjet 5590 scnaner on windows XP. I suggest you to completely uninstlal the scanner software and then install the version 9.0 from the below link. It is the updated version for Vista but work on XP system..