After using the camera last Satuday, I got it out on Thursday and suddenly it would not start up properly. It tried with rapid click, but the lens will not extend and the flash is partial up. Help please. It has not been dropped and lives in my handbag!
I don't know if this is any help any more, but it's probably a mechanical problem. I babied mine too and the same thing happened.
If you lay your camera flat and look straight down at it, you'll probably notice the gaps in the zoom thing (sorry, i don't know the techincal term for this) are not the same all the way around. If you *gently* push the lens on the 'fatter width' side and even it out, the camera should be able to open.
The other possibility is that there is grime in those gaps, and tapping your camera gently or using one of those canned air dusters should get it out.
I really hope this is a little more useful to you!
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is a suggestion. If you do not feel comfortable trying it, you will need to take
the unit to your nearest service centre. Feel free to let me know if you
need any assistance.
The problem might be that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
Hi, Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods. Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to auto focus while the lens is extending, hopefully seating the lens barrel guide pins in their slots. Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one). Thank you!
Hello. If you suspect this is a lens problem ,I agree. I've had good results tapping the camera into the palm of my hand while its trying to open. Also try conecting your transfer cable to the camera and then press the power button, this keeps the viewing screen turned off sending full power to the lens mechanism. Lastly,and I should have mentioned it first,If you have a piece of exposed photo film,cut a small strip and work it in the gaps between the lens barrels to try to remove anything which may be stuck in there
you should have dropped your cam down to the floor or you should have forcibly tried to put your lens inside when the servomotor lens tried to bring the lens out..take your camera to the nearest service centre..you should not try to open the cam since the parts used in it are very small and even a slight modification might be responsible for huge change in the calibration.so my best advice is to take it to the nearest service centre available..
Hey shutterbug72, According to the manufacturer the first thing you should try is cleaning the lens contacts with an eraser. If that doesn't work you could try removing the battery and reinserting it to reset the camera. It seems to me that if there was a compatibility issue going on you should have seen that from the start. As far as what lens you should buy both Tamron and Canon make very good lenses, but with Canon lenses you shouldn't ever have compatibility issues. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
The following blog outlines some simple repair options for a lens error. But please first try the listed Fix #2. I heard that fix particularly works well for a camera who's battery had run down with the lens open. Please post back here with a follow up comment if any of the fixes work:
I had similar symptoms as well until it finally died:
1) First started eating batteries like crazy, especially standard AA and rechargeables. The CRV3 seemed to work a bit longer.
2) One day out of nowhere the autofocus stopped working. I replaced the batteries and it worked again for 10 shots. Then the autofocus stopped working and battery died (with the lens stuck open). Pressing power, the LCD backlight flashes on, the LED in the view finder blinks, and the lens motor makes noise. Then nothing just stuck open.
3) Again new batteries and was able to close lens, take a few pictures and dead again with lens stuck open - same problem in 2.
4) Replaced the batteries a couple times and was able to get a shot or two off, and now its complete stuck open, even with brand new batteries - with same problem in 2 it just won't turn on.
I finally sent it to Samsung the week of Christmas. I called Friday 1/7/05 to check and had to leave a voicemail. They called back Monday 1/10/05 to let me know they recieved it and that I should call back Thursday to check its status.