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Trying to download norton 360, but I'm getting a communication error as if there is a firewall preventing communication. The windows security centre (security essentials) shows the firewall switched on, but when you click on the firewall icon below, it is shown that switched OFF is selected, and it says the computer is not protected. Whenre else can I switch it off, or where else can I get help? I am not aware of having switched on any other firewalss, but do have Adaware installed onteh computer too, and I think this might have a firewall, but unsure.... Ay help gratefully received. B

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I wouldn't worry too much about turning it off to do the download from Symantec's site. Just don't go surfing around while it's downloading. After the download turn it back on. Norton will turn it off anyway when you install 360.

You may want to uninstall the AdAware before you install 360 also just to avoid possible conflicts.

Posted on Sep 13, 2008

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