Question about Computers & Internet

1 Answer

Trying to download norton 360, but I'm getting a communication error as if there is a firewall preventing communication. The windows security centre (security essentials) shows the firewall switched on, but when you click on the firewall icon below, it is shown that switched OFF is selected, and it says the computer is not protected. Whenre else can I switch it off, or where else can I get help? I am not aware of having switched on any other firewalss, but do have Adaware installed onteh computer too, and I think this might have a firewall, but unsure.... Ay help gratefully received. B

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,901 Answers

I wouldn't worry too much about turning it off to do the download from Symantec's site. Just don't go surfing around while it's downloading. After the download turn it back on. Norton will turn it off anyway when you install 360.

You may want to uninstall the AdAware before you install 360 also just to avoid possible conflicts.

Posted on Sep 13, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I wiped my laptop of Norton 360 security I cant re install I have paid to end of May 2015 need help


https://support.norton.com/sp/en/au/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
you have to totally remove it with norton removal tool and then try installation again. Download it and then open the file by clicking on it in the downloaded file list or look for the download folder or right click on file and select open containing folder.

Feb 16, 2015 | Symantec Norton 360 Security

2 Answers

After I download Norton 2010 (from CD) my comuter


Firstly downland and Norton removal tool to safely remove installed Norton program
To download Norton removal tool
1. www.norton.com/nrt
or
2. www.symantec.com/autotools download and run first tool
Once we finished the un installation we can

To download Norton 360 version 4.0
1. www.norton.com/n360s_4
If are having Norton 36 premier version
go to www.norton.com/n360p_4 to download Norton 360 premier version 4.0

once we finished the installation we can activate with the existing product key If you will get error message like "you exceed number of installation" while trying to activate you need to contact the Norton support to reset the installation count.


Jul 19, 2010 | Norton Internet Security 2005...

1 Answer

I can't get my nortons to download it asks for 3steps todo an I can only get to too work


Hi, check the Firewall in the Security area; open the Control Panel, select the "Allow a program through "Windows Firewall." You can change the settings. "If this helped?, rating it is appreciated, thanks."

Feb 25, 2010 | Norton Internet Security 2005...

3 Answers

Nortong 360 by comcast....trying to install and I keep getting the error message..."error writing to disk"


Run the following symantec tool to remove old download manager entries:

https://www-secure.symantec.com/norton/support/special/sa/frm/_result.jsp?said=Dwn_Mgr_clean&productstyle=&prodid=

I had this problem as well as I used a Norton product before I switched to McAfee because of Comcast. The install worked for me after this simple tool cleaned the Norton Download Manager registry entries.

Feb 14, 2010 | Symantec Norton 360 for PC (037648318846)

1 Answer

Unable to download norton internet security 2010 from cd.


Hi, sometimes when you have up a Firewall, it will prevent software from downloading; its being blocked! Go to: Control Panel / Security; click, (Allow a program through Windows Firewall). You should be able to install Nortons 2010. Thanks paul7of9

Dec 31, 2009 | Symantec Norton Internet Security 2009

2 Answers

Symantec Client Firewall is blocking my Internet connection


I would recommend disabling the Norton firewall portion of the software, keep it's antivirus side if you wish, and use Windows Firewall for best compatibility.

Jul 15, 2009 | Norton Internet Security 2005...

1 Answer

Norton 360 Download



But first you can try going to internet explorer==tools--internet options and there go to security and privacy and in those 2 options you will find you can disable popup blocker, accept alll cookies, turn security level to low or zero and press apply==ok to lower all security which stops the download.

Having done that, when you click the download button keep the Ctrl key pressed down

Thats the 1st thing to try

If that does not work, May be you have a firewall blocking, you may need to disable windows
firewall, or the existing anti-virus's firewall

Try uninstalling or disabling existing anti virus software
then try to download keeping Ctrl key pressed as you click the download button

If that does not work-it probably will-

Go to "contact us" on the page where you downloaded after purchase, and send message stating
your payment transaction ID, product key, and the exact error you are getting, they will repair it. They do store your product key online, ask them

I hope that was of some help. Get back to me if you have any more questions

papertigers@papertigers.me.uk

Nov 26, 2008 | Symantec Norton AntiVirus 2002 8.0 for PC

1 Answer

Cannot activate norton 360


Hi Uptonmark,

I have come across this problem on a norton 360 antivirus solution before. It would also get pretty complicated if you're using vista. However, one of the first things you should do when using any antivirus is to tell the windows OS (be it vista or XP), that your anti virus is taking over the firewall + antivirus activities of the computer. So, what you might wanna do is:

1. Launch norton 360 and check to see if your outbond traffic is being blocked. Your outbound traffic to connect to the server should NOT be blocked and sometimes in 360, it is blocked by defualt.

2. Go to the control panel. Under security, define norton 360 as your firewall and anti virus. If you can afford it, disable windows firewall (since norton 360 is taking care of that problem).

3. After these settings, restart computer (for any process changes to take effect) and try to connect and see.

Hope the above suggestions help. Also, when defining your whitelist (a list of programs that are allowed to traffic in and out through your firewall), try to allow as much as programs possible (those that you deem important enough(, to prevent such an incident like this from ever happening again. Or you could take the route that i took... get bitdefender. Less complicated and more advanced security options. Norton 360 is good too, but for my personal computer, i;d stick with bitdefender any day. Hope the above helps. Let me know if the suggestions work out, else i can instruct in more detail. Thanks.

Regards,

Techomancer.

Nov 10, 2008 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Installation problem with firewall


The firewall protection features by norton may be misconfigured .your xp firewall protection is turned off as other one is activated.What i suggest instead of norton firewall try to make xp firewall on. go to contron apnel,security centre,windows firewall,click on.

Jul 02, 2008 | Microsoft Office Outlook 2003 for PC

1 Answer

Security Alert on Windows


Open your norton 360 and then updates by clicking upates menu. it will directly updates your norton to the symantec websites or you cam manually updates downloading the update here : dhttp://www.symantec.com/avcenter/download/pages/US-N95.html
After updating restart your system to automatically fixed some errors. If the system still same error just click the balloon on the taskbar and select "i have my antivirus (not probably same word)" something like that. if Finally same error encountered uninstall the norton 360 and again reinstall after rebooting and updates. don't worry about the alert, you know already that you are protected.

Dec 12, 2007 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

52 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...