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My laptops dvd/cd doesn't work sometimes

Compaq Presario C500, when I put the dvd cd the pc brings me that the dvd cd is empty, though its not... It happens alot I have to put the dvd cd 15 times maybe more to make it work and sometimes it doesnt it drives me crazy. I dont know what to do! please help me!

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  • Anonymous Mar 19, 2009

    I have the same problem!

  • Anonymous May 22, 2009

    i am *****

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Hi Sir / Mam,

In order to resolved this issue try the following:-

1.update the firmware version for the CD/ DVD and the latest BIOS.
2.try to delete the upper and lower filters ( has to be done with utmost care as it will involve the editing in registry)
3.try to reseat the drive.
4.try call the tech support or visit a local tech.
5.if the system is within warranty get the drive replaced.

Posted on Sep 13, 2008

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Posted on Jan 02, 2017

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